This business was unable to move past a small miscommunication from months ago and the message I received today after asking if they had certain inventory in was that “our business relationship is no longer a good fit”. All over a miscommunication that was cleared up in our last conversation. Also my girlfriend has tried to sell sneakers here that have never been walked in and was told they would take them for no more than $25. I highly recommend you find a different sneaker store and don’t try selling here, you can get more money for your expensive...
Read moreMy wife and I stopped in for the first time last weekend. We are always looking to find new sneaker stores. Alot of other places we haven’t had the best experiences. Whether the customer service wasn’t great or pricing was absolutely ridiculous. From the moment we walked into Soleville we were greeted and had some great interactions with the staff. The store is laid out nicely and everything is easy to find. Pricing compared to other stores we have visited is incredible too. We will definitely be returning in the future! Thank you guys for a...
Read moreI have never been treated so poorly after spending so much money. I went into the store to exchange a pair of new Jordan’s I got the previous day and have not worn for a bigger size and received horrible customer service. The man was very rude and refused to help or even offer to fix our issue. He told us we had to leave after we asked kindly three times and threatened to call the police.I will never spend another cent here. This is why Black owned businesses Have so many issues staying relevant...
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