Contacted them for a Top Con Rotary Laser Repair for my laser that was 22 months into a 5 year warranty. Internal bearing was bad and making loud noises. Repair staff was arrogant and said there would be an additional $225 "calibration fee" to re-calibrate the instrument after the warranty repair. This should be covered by the warranty, as the instrument must be re-calibrated after they open it up for a warranty repair.
To add insult to injury, $225 for recalibration is well over double the going rate. A nearby topcon warranty shop I called charges $90 for the same service. Bottom line - they don't want to do warranty work for Top-con, even though they are a dealer, so they add spurious fees to discourage it. Topcon would be well served to find someone else to...
Read moreI would b in trouble if i didnt go 5 star lol, my wife is gm of this place, but all that aside i' ve known these people for 15yrs, and it has always been good, they r knowledgable in there products, fair in pricing, and...
Read moreThey have a lot of contractor type equipment and tools crammed in there and in the grounds. Decent...
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