I ordered York Wallpaper samples from Decorators Best and they never arrived. Decorators Best said that the samples come directly from York and so there is no tracking available. So I tried ordering samples from York directly and those also never arrived. So it seems like the problem is with York and not USPS or Decorators Best. I am currently on a 20 minute hold at York to find out why they can't just mail the samples that I paid for TWICE?! I will probably just go with a more reliable wallpaper company but I just wanted to warn others about this company in case you are in the middle of a remodel and actually need your wallpaper and aren't just ordering wallpaper...
Read moreSuperb customer service and great products to boot! I ordered two rolls of York Wallpaper from Lowe's, and needed one additional roll to complete my daughter's room. Lowe's was no longer carrying the product, so I reached out to York to purchase the last one and they shipped my 3rd roll at NO CHARGE. You just don't see that kind of service these days. I appreciate them so much and highly recommend...
Read moreThey are fairly friendly here and if you come often enough you'll get a decent relationship with the employees. Washroom is available and backing up is mostly easy as long as you pay attention. It can get bussy and then you need to wait but it's rare that you have to wait too long unless otherwise specified...
Read more