Tropical Smoothie Cafe — Restaurant in West Manchester Township

I usually go here on Friday afternoon's to get a smoothie for my girlfriend and myself , I order our smoothies , than my girlfriend notices something from the menu she would like to try , i ask one of the employee's nicely how big the sandwiches are and the looked at me and shrugged him shoulders and he's like "uh , man i don't know maybe someone over there does" , i didn't mind , thought maybe it was just him , 4 other people come over and i ask about the Sandwich size , they give me a blank stare and a "what did you just say?" face , i look at him and tell him exactly , " so none of you have any idea what the size of the sandwich is or the portion sizes of the food YOU sell"? eventually the manager comes over (some bigger African American lady with curly hair) and tells me "sir please, these are all children" sure lady , that guy over there who is as tall as I am with a super deep voice is a child, right... , i wasn't yelling or being rude , i simply asked what size the sandwiches are , she proceeds to give me a attitude with a dirty look as if I WAS THE ONE WHO DID SOMETHING WRONG! , I ordered the Sandwich and sat down and we ate , the food was good but the service was some of the worse I've ever experienced , if a place is ran with "Children" who don't even know what products they are selling , than its time to evaluate who works at the store so better service can be provided and so that customers are not lost, still deciding if I even want to go back after that...

I usually don’t write a review if it’s going to be a bad one, but since my experience with my daughters was like many others that posted, I’ll relate – one gal, who I assume was the manager was just plain grumpy. She tried to overcharge my daughter $5 (I hope it was an accident – but you’re supposed to keep the money on the tray until the change is counted out to avoid confrontation. She did not.) The same employee the week before made my other daughter a smoothie she did not order then yelled at her and said she had to pay for it. The replacement shift came in and the two (again, assuming) managers played with the door keys and complained about their jobs. Two employees seemed to care: one young man was the only one to say he wanted to work and needed the hours, and a young girl was visibly embarrassed by the events. We had been there a while at this point, one daughter got her sandwich and finished it before the other got hers. I had to go back and find out they forgot about my smoothie – which they didn’t have all the ingredients for. The fact the worst offenders appeared to be management and that there are no replies to the bad reviews on Google, indicate to me bad upper management and possibly ownership (if...

I have not ordered anything from here but this morning I was sitting at the Myeyedr today at 8am. I seen the OPEN neon sign on and thought to myself I can grab a smoothie while I wait for my lady to get done. Before I could get out of the car a man walked up and PULLED OPEN the door WITHOUT FORCE and the alarm went off. I had to laugh at first because he looked around on the outside of the store before looking inside... I guess he thought he was being punked. I watched and wait for someone to come to the front and reset the alarm but they never did. The alarm went on for a while and I was expecting police and fire trucks to arrive and block me in my parking space but it never happened. At 5 after 9am another person walked into the store this time and as he stood there the alarm went off again and he ran out of the store. I tried to yell to him not to go in but I was too late. I stopped him on his way to his car and told him what was going on and he left too. At 9:08am a woman finally walked into the store and turned the alarm off again. Its none of my business but if I owned this store I would...