I regularly shop at this establishment and have a pleasurable experience, however todays experience was the absolute definition of unprofessional and revolting. I Came into the store with very simple questions, wanting to inquire on the next shipment of Xbox consoles. In addition to this I was also there to make a $400 purchase of another console. The GameStop employee "abe" was extremely disrespectful and even belittled my little brother for asking a harmless question. Even with all my times shopping here this experience definitely makes me question if I'll...
Read moreAfter writing Gamestop off in Lebanon due to subpar customer service, I decided to give this store a try some years later and have been very happy I did. Knowledgeable and friendly employees, good selection, and great customer service. Highly recommended. I had a defective online order that they swapped out in store, and the one they didn't have in stock they had shipped to my door for free (I live about 45 minutes from GameStop). That is stellar service, they deserve each of...
Read moreI had first called to pre order the Horizon Regalia edition and they told me they could do so if I came into the store. I did so and the employee could not ring it up and did not contact her manager, but told me to come back tomorrow. I came back the next day and the Regalia edition was sold out and they did not offer a discount on a downgrade. Do not recommend this store if you are looking for special...
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