Fraser Advanced Information Systems — Local services in West Reading

We had a contract with Fraser from Feb 2015 through Feb 2020. About 2.5 years into the contract we no longer needed the copier. They were unable to take the return of the copier until the end of the contract (Which I would have paid for in full) so, it sat in storage for 2.5 years. We continually asked to be able to return the copier. It wasn't until December 2021, 10 months after the contract was finished that we received an email with information on how and where to return it. After we returned the copier, they sent us a bill for leasing and insurance from July...

I have been using Fraser as my copier source for about 7 years. They are an excellent business with the best of people, from the office and sales staff to their great technicians. I am a small printing business, but they have treated me as if I was a larger Corporation. Providing excellent service as well as fair charges on my contract. Unless something changes I will continue my association with Fraser and recommend...

Fraser is a great company to do business with. Never had any problems. The customer service people are friendly, knowledgeable and will order what you need , when you need it and ship it to you fast.. Their Techs know what they are doing when it comes to repairing your copier, they are knowledgeable and fix it right...