Shoe Dept. — Local services in West Sadsbury Township

Great selection of name brand shoes at decent prices! The staff was incredibly helpful and friendly! I am sure I asked more questions than a typical customer would ,but they didn't make me feel at all like I was annoying them and we even enjoyed a good conversation. This was my first time in this particular retailer and to be honest, I was not sure what to expect. Thought maybe it would be more like a Payless and carry mediocre brands. I stopped in to look at sneakers for my son and was actually surprised to find a good variety that my child really liked and were much less than I had even expected to pay. They also sell socks, wallets, backpacks and handbags/purses too. I'm only sad I couldn't pick up a new Rosetti bag while I was there. I'll definitely be back there to shop...

Not conscious of the time, my wife and I stopped in The Shoe Dept in Parkesburg, PA late this afternoon. We were both in need of new sneakers and thought we would take a look to see what they had in stock. We were surprised at how rude the sales associate was... not asking us if we needed assistance and commenting to another associate about people coming into the store at the last minute. She then made a point to come over and let us know they closed at 5:00 PM. My wife indicated we were leaving and I told the associate just to smack me on the side of the head next time. They lost a potential sale of over $100 and we'll be purchasing our sneakers online... anywhere but with...

Horrible service. I am a grown professional who was buying my kids back to school shoes and backpack. My son chose his backpack and we then proceeded to look for shoes. I am in the back of the store and the manager ask that I take the backpack to the counter in the front of the store. Too worried about people stealing. Not everyone in the Coatesville area is trying to steal. I will be calling corporate. Going to spend my hard earned...