Pomeroy Jewelers — Local services in Westminster

I was searching the internet for sterling child head profile charms and came across Pomeroy Jewelers. I found they had much prettier profile charms than anywhere else I could find and the pricing was very competitive. I placed my order for 5 charms - 2 girls and 3 boys (or so I thought) - late one night, and received a call from them about 2 days later. They were beginning work on my order and caught that I had mistakenly ordered a girl profile when it should have been a boy. Instead of proceeding with the order as it was, or making the change that they assumed was wrong, they did not engrave that charm until they spoke to me in person. I was very relieved they had caught my mistake, and very impressed they took the time to contact me. After all, this was an internet order from someone they had never met or had personal contact with. The correct charms arrived, and were beautifully done. These were a mother's day gift for my mom. She was also very impressed and has asked me to order 3 more charms from them, which I am about to do. I highly recommend this jewelery store. I just wish I lived close by as I would become a frequent customer! ...

Toni and Jen are absolute godsends. On a very tight schedule, they made it a mission to find my fiancé and me wedding bands. They were so incredibly thorough, yet efficient, in going through options for my fiancé; more challengingly for myself, as my engagement ring has an odd shape and setting. They ordered multiple options for both of us, based on our requests, ideas and descriptions. For the most part, these orders arrived next-day; our concerns were very quickly put to rest.

Additionally, I returned for an even-later-last-minute gift for my bridesmaids, where Toni and Jen offered nothing but insightfulness and expertise - I wound up choosing something that Toni had ordered on her own accord, without even showing me. It was by FAR the best choice, and I will forever trust her judgment (as well as Jen’s) on big decisions such as these.

These ladies have incredible intuition, experience and wisdom in the realm of jewelry - far beyond anything I could ever fathom.

My now-husband and I will forever go to Pomeroy Jewelers for all of our jewelry needs, as they have tirelessly proven their drive for, and dedication to, helping their customers....

I had an amazing experience at Pomeroy Jewelers thanks to Toni and the helpful staff. My husband added diamond baguettes to my engagement ring as a birthday gift. He went somewhere else for this work and when they re-did the band they added a white gold alloy. As a result, I couldn’t wear the ring without getting a rash on my finger. The other company was not very helpful and wanted to charge us to redo it. I took it to Toni and explained the problem. She was very knowledgeable and, even though she didn’t do the original work, she went out of her way to fix the problem and make sure I could wear my ring again. My husband and I are so grateful and we highly recommend Pomeroy. We will...