The Little Flower Shop — Local services in Westwood Hills

I went here with my gf Saturday. When we first walked in to the main floor, we were initially welcomed. We browsed a few minutes and stepped down into a lower area of the shop.

We looked around and my gf said she liked some of the arrangements on display in the case.

I looked over at one of the attendants. Her tone was rude in asking if we needed something, as if we were bothering her. I said we were interested in some of the arrangements in the vase. She walked over. Everything about her demeanor said I wasn't welcome, I was a bother, and to hurry up. Since I sensed her annoyance, I asked if it was okay for me to reach in directly and get it myself. I didn't want to do something I wasn't supposed to and I didn't understand the annoyance.

She gave me the dirtiest look and waved her hand and said, "if you want." Was I wrong to even ask? I didn't know....

I selected the flowers and gave them to her. Upon checking out, another lady wasn't directly rude but she wasn't exactly friendly either. Maybe I was feeling hypersensitive from the previous interaction...

I don't know what we did that was so offensive or wrong, but if my gf hadn't expressed she wanted flowers I wouldn't have bought anything. Clearly our presence was a nuisance....

When we got in the car, I asked my gf about it and she had gotten the same impression. We weren't being loud or obnoxious, we were literally just walking around holding hands and smiling at stuff around...

This looks like a quaint shop from the outside but is much larger than it appears! It is packed full of goodies such as facial creams & cleansers, unique jewelry, funny party napkins, assortment of clothing for women & children, kitchen accessories, decor, unique & fun pieces (better shown in the videos), purses, art, stuffed animals, cutlery, & a plethora of other glorious gifts!

It is attached to the flower shop where the lovely florist was so helpful!! Grab a gorgeous small $25 gift and make someone’s day with a floral piece from their selection of daisies, roses, hydrangeas, & more! The abundance of unique cards is what got me to spend most of my money!! They also have the NEST diffusers & candles….mmmm!!!

There were so many things to see while Audrey Hepburn smiles approvingly from above. Enjoy your time at this must see shop before or after you check out the chocolate & coffee shops!! Great way to spend my afternoon today!!

Everyone was pleasant & accommodating even while they were hustling & bustling with their work!!! Great customer service which I always look...

Valentines weekend, they have to be too slammed to do a same day massive order for me right? Wrong. This is a can do company! Massive order on a holiday weekend? “Not a problem!” Add something to it you don’t carry? “We’ll just run grab some, easily done!” Make it as beautiful as the people it is going to, at the vet hospital where they all just saved our fur babies life? “We’re going to make it spectacular!!!”

Thank you Susan and your whole team for working your magic and making my very large request some thing you could handle -and not batting an eye.

You guys came highly recommended and it’s very clear why. And I’m never going elsewhere.

AND I haven’t even seen the results yet! No doubt they’ll be even better than I expect.

(Will upload photo...