Chico's — Local services in White Bear Lake

One of my favorite shops for classy, high-quality clothing and jewelry! I love how they rotate seasonal features (limited quantities only available for a few months) alongside staples like tank tops, blouses, and leggings. They always have basically every form of clothing available in black, which is super handy for building a versatile wardrobe. I also love how much gold, silver, and bronze metallic colors they have.

My favorite items include cropped jackets, chain belts (see picture), mixed metal (silver/gold hybrid) earrings. and lined tank tops. The lined tank tops are a must-have in black, tan, and cream colors.

I recently bought my first pair of Chico's pants -- crazy cute with stretchy comfort. I'm 5'7" and need a "tall," so my purchase needed to be shipped. I still got the in-store discount, so that was fine!

CONS: Recently, the seasonal inventory has not included cropped jackets or chain belts, which is disappointing. Those elements help fulfill my attempted "rockstar" vibe. The longer blazer style jackets look more corporate or have a super-hip grandma vibe, neither of which I'd like to embrace. The inventory comes from Chico's corporate, so that's not a reflection of this individual store. However, it has occasionally led me across the street to Primp to find more youthful styles. I hope corporate sees this review and brings back more youthful "rockstar" styles.

PROS: What's most incredible about the White Bear Chico's is the personalized assistant shopper experience from staff. Every time I visit, I feel catered to... and by multiple staff members at a time! It reminds me of the scene in Pretty Woman where the guy flashes his credit card, says "we're about to spend an OBSCENE amount of money here," and the staff swarms her with clothing, jewelry, shoes and pizza. LOL! While Chico's doesn't offer pizza, they do make you feel like royalty -- no credit card...

I am only putting up this review as I was very disappointed today (9/14/17) @ 5 pm. My mom, sister, I love to shop here. 99% of time have good service. Today I walked in as I was looking to buy an outfit. One clerk was at the counter on her cell phone and the other one was in the back by the dressing rooms. I was 1/2 way through the store & one of the clerks was like welcome and not very welcoming. Then nothing. They never asked can I help you are you looking for anything in particular and said nothing to me the rest of the time I was there. But they had time to stand at the counter and gab with each other while one was on her cell phone and help the only other customer in the store. I tried on 2 tops. Complete silence and it was like they were ignoring as I left. I felt like they were judging me and decided not to help based on what I was wearing. By the way the top I was wearing I bought at Frank Murphy's. They were very rude to me, but asked to help a customer that came in after me. The one that was on her cell phone was rude another time I was there. I was asking if I was able to see my points online so I know how close I am to getting my automatic reward and she was rude and trying to belittle me in her answer, which by the way she never did answer...

This is my Favorite store BY FAR of any Chico's I've been in !! I called to see if they had the shirt I was looking for - Yes - had my size & asked if possible to steam as was driving from Wisconsin & wanted to wear that evening. Was ready on a hanger when I walked in. Have always been treated like a valued customer even though I only shop here when in the Twin Cities. 5 Stars ALL the Way. Friendly, Helpful & Professional & always great selection & displayed...