Lovesac — Local services in Whitehall

Buying furniture is an investment. You have to take the time to research and compare different options. Me and my husband have purchased sectionals before from other furniture stores but we knew we were looking for something more versatile this time around and that was machine washable. Lovesac from beginning to end was superb with customer service. Santina assisted us and made us feel like a part of the Lovesac family even before purchashing. She explained everything to us in detail, the options we had with covers, sactionals, colors, you name it. She took the time to create different designs and provided us a picture of it for our reference and even encouraged us to bring in our carpet to see how it would look with the sactionals we had in mind. Once purchased, she kept communicating with us re: tracking info and provided us video links to watch to aid us with unpacking and assembly. Outstanding customer service. If everyone at Lovesac has the same training and customer service you will not be dissapointed! On the pricey side but a...

I can't say enough good things about Lovesac! We haven't even put together our sactional yet and we're just so excited! First of all, it is ingenious in it's design and function. Secondly, the marketing is phenomenal answering every possible question and concern. The showroom store is a playful experience to really explore what Lovesac is all about and its endless possibilities. We were impressed by the Stealthtech demonstration and purchased a sactional with Stealtech that day. Thirdly, I would mention the value. Yes, its expensive. Is it worth it? I would say absolutely! And although the product sells itself, the staff like Breanna at the store in Whitehall, are essential to help showcase the potential of what Lovesac can offer. No pressure sales and totally fun experience to see what it is all about. I definitely recommend checking it out. We are so excited to have the Stealthtech Lovesac sactional in our new home! We are the newest fans of this...

We purchased a 7/6 Sactional from the store. We have researched this for about a year and were considering just purchasing it online. This would have been a monumental mistake, as we would’ve likely screwed the order up, and not had the proper context to make the right choices. You need to sit in these couches and feel the different fill types, you need to feel the different fabrics, and get a better understanding of the seating types and configurations. Breanna, Brock, and Santina were incredibly helpful, friendly and made us feel very comfortable with this purchase. These couches are not cheap, they’re built rock solid out of real wood, and you can feel it. You will pay for that quality, lifetime structural warranty, and the configurability. The quality of the people in the store make you comfortable with the purchase, and make sure you buy the right thing! Don’t configure on line! Go see the good folks at...