Target — Local services in Wilmington

I would have rated this Target on Kirkwood Hwy no star due to my horrible phone experience with a male employee from customer service department at about 9pm last night, 6/23. I needed to buy a sleep wear for a private caregiver who volunteered to extend her duty for 24 hours by staying with my very sick loved one in the hospital last night. I did not want to drive to Target if they did not have a size 2XL for her. Since Target was closing at 10pm, I called customer service to ask if they have a 2XL sleep wear in the women’s department so I don’t have to go drive to their store. The guy who picked up the phone said he thinks they have it. I asked again if he is sure they have it. He responded to me with the same initial response. When I asked for his name he hing up on me. How RUDE!! Sad that Target hires people who has no people skills and give them a bad name. However, I am giving Target a 5 star for Amanda from the Styles department. I drove to Target at about 9:20pm, just before the 10pm closing. I asked a lady employee walking down the aisle where the women’s sleep wear department is and if they have a size 2XL. Amanda said she will walk with me to that section. They did not have the 2XL size but she recommended a long loose summer dress and a long sleeves women’s button down shirt to wear over it. Amanda actually showed me my choices of the dress and shirt and I found what I needed. Amanda is a gem who gives Target a good name versus that guy in the customer service who does not realize that his paycheck is brought to him by Target’s customers! Without the customers, he will not have a job! I hope Target sends him back to training where he can develop his customer and people skills! Thanks Amanda for doing a great job with treating your customers the way you want to be treated! Keep up the good job...

I do my grocery shopping at the Brandywine location every week, but figured I'd try the "new" Prices Corner location to pick up some random items this week instead. My impression is that I don't need to come back.

For being new, the interior is downright weird. The shelves, fixtures, etc. are all standard Target, but the ceiling looks half-finished and the oddly-patchy floor feels dingy and dirty. I couldn't shake the feeling that I was in a rundown Kmart, which was unexpected. I guess they're going for an "urban" look, but it's off-putting. The ceiling in particular is dark and low, making the whole place feel very claustraphobic.

I've been going to Target for more than a decade and never had this happen before: literally none of the regular checkouts were open--this was around 8pm on a Wednesday night--so there was a line about 20 people deep waiting to do self-checkout. Does this store have some odd policy of not manning registers if it's past a certain time? I only had a half-dozen items so it wasn't horrible apart from the time inconvenience, but I can't imagine someone doing grocery shopping here at self-checkout.

All in all, it's a weird location that needs some TLC to bring it up to the same level as the...

Unfortunately I had to give one star and could not give zero stars. This is by far the worst Target I ever shopped, granted all Targets are going downhill imo. I had an issue and went to customer service to get it resolved. While there a lady had the exact same issue and they jumped through hoops to help said lady. Then it came to my turn, I was immediately met with a disgusted look by the employee, then said employee spoke to me like I was an inconvenience. Finally I was told by the employee there is nothing they can do even though it was the exact same issue as the customer in front of me. THE only difference was the color of my skin versus their color (guess I wasn't dark enough or too straight to get respect from the Target staff) This underlying issue has only gotten worse over the past few years. Also I would like to warn everyone that the store is always dirty especially the restrooms, the isles are always blocked with U-boats of merchandise never being worked, and the shelves are always bare. Good luck finding a floor associate that would actually help you instead of ignoring you completely. IF I WANTED SERVICE LIKE THAT I WOULD JUST SHOP AT WALMART!! Hell I get more respect in Walmart than I...