United States Postal Service — Local services in Wilmington

I regret everything. Karma is a b. Our normal mail lady would show up with our workmans comp checks about the time the banks would close or so close to it, it was nearly impossible to get there and we would have to wait broke for another day. We decided to switch to a po box because we heard their mail gets there around 10 am, how nice except when we forwarded our mail to them, they lost the mail or they misplaced it or sent it back to the office to which our checks came. That was over 2 weeks ago and not 1, not 2 but 3 checks have gone missing. We have asked numerous people where they are and everyone says they will let us know. Weeks we have been terrified our account was going to go under and no one seems to have any answers, I'm so hopeful every day except our mail is still not normal and this is after they said it would become regular after 7 to 10 days. 2 weeks later and we aren't even getting the berkots Ads anymore. We usually get 3 to 10 pieces of mail a day and so far we have gotten ten pieces in two weeks. Where is our other mail.???? Especially our lively hood (our checks). My mother also had hers switched, ordered 3 packages which we were told by an employee they wouldn't be sent back, from amazon 2 day shipping because that would be a hassle. She ordered them for a person coming into town for a week, we got them yesterday and he leaves today. I have cried, screamed, and given up many times. But please for the love of god could someone...

I read the reviews before I went there. The one bad review was spot on unfortunately. Lynn up front at the desk was honestly an absolute nightmare. She asked how she could help. I said I'm here to pick up my package. She replies, well how do you know you have a package here? I told her I had a confirmation text that came in the day before. Her response, well how am I supposed to know what you're package looks like? It went down hill quickly from there. In short, bad experience. Only reason I'm giving two stars, is because Lynn was capable of getting someone else up front, who was able to stay relaxed enough to have a normal conversation with me to give me a...

I am completely appalled at how I was treated by a woman named "Lynn" at the Wilmington Post Office today. All I wanted was to pick up a package and she first tried to tell me that it wasn't there. After I explained that it definitely was, the entire time she was complaining and even made comments saying things like "I'm done" and "You people...." etc. Hands down the worst customer service I've ever seen. Thankful there was another sensible lady there who apologized for her co-worker's behavior and did her job the right way and helped me get my package. All I have to say is if you can't handle being kind to people, don't be in...