Mattress Warehouse of Wilson Raleigh Road — Local services in Wilson

UPDATE. We came back and purchase some more items for our guest BR. Tim should become a district manger. His talents should be shared with new employees. Thanks again!!!☺️☺️☺️

My spouse and I had the pleasure in shopping for a mattress at the Wilson facility. Immediately entering the store, we were greeted by the salesman …Tim) He said “ Look around and if you need any help just call for me. I looked at the spouse and we both nodded and agreed. (Maybe finally we said to each other a salesman that isn’t riding our backs like a Kentucky derby jockey!!!). We began our walk. We immediately commented to each other how well the store was organized and very, very, clean. The spouse spotted a mattress she liked. ( Later on she fell in love with it) We asked Tim for some info on the mattress. He came over and WOW!!! His knowledge of the mattress was mind blowing!!!!! Every question(s) my spouse and I asked, he answered very quickly and with a teaching knowledge so we could understand. Needless to say, we were both very impressed with his knowledge and comfortable demeanor. Tim then did something we didn’t expect. He excuse himself and stated “I will let you and your wife check it out, ( he showed us the controls) and left for us to have a moment. Again, we were so use to having the salesperson to hang around and give us some stupid small talk on sales!! Tim didn’t!!! We began our test of the mattress and the spouse said.. “I want it!!!” We called Tim back over. He asked was there a problem? The wife said yes. LOL We want to take it now So I can rest comfortable tonight!!! Tim stated, I can have it for you in a few days. The spouse eyes grew big and said “where do we sign to get it done. We finished the transaction and paperwork in less than 29 minutes from the time we walked in. We thanked Tim for aiding us in the purchase of our new mattress. The spouse and I spoke about him all the way home. His knowledge, ease of conversing, non-pressure made purchasing our mattress a wonderful experience. What ever Tim is doing should be trained throughout your other stores. We received the mattress as prescribed and they even took the old one away !!! If would could give you guys 10 stars we would!!! Again, hats off to Tim for a job...

UPDATE Since I had such a great experience with both Tim & the store when I purchased my mattress a few months ago, I revisited the store to see how he could help me with pillows. I explained to Tim that I was waking up with neck pain & also that my head was getting hot throughout the night. He was very knowledgeable about the different types of pillows they offered, and recommended one that resolved my 2 issues. I have been sleeping soundly and haven't woken up with neck pain since purchasing the cooling pillow recommended by Tim. Whether you're shopping for a mattress, pillows, or mattress covers, this is the place to go & Tim is the one to see!!

Right from the start we were greeted by a very friendly salesman, Timothy. He asked what we were looking for and proceeded to explain in detail all the various beds & styles. He was very knowledgeable, and his no-pressure attitude is what helped seal the deal. I will definitely be back to see him for any future mattress purchases, and I will be recommending Tim & Mattress Warehouse to anyone I know who is looking...

Not from around there, live in northeastern US where we say how u doin' instead of hey y'all. Crazy enough heard about this store's mattress sales guy named "Tim K" thru my social network. Was told he's the go-to guy for everything mattresses no matter what state yer in. Sounded crazy I know so decided to test my intel by giving him a call. Well... turns out my intel was correct. Had a great convo with Tim (yes his name really was Tim). Super nice guy. Very knowledgeable. Sincere. Not pushy. Offered good advice. Easy to work with. Someone I will definitely do business with again and again. I can see why his reputation has stretched far beyond the tar heel state. Only wish he could sell me a washing machine - heck maybe he could I never asked! Point is, if yer in need of a mattress go to this Mattress Warehouse if you can and see Tim or just call him up like I did. I was skeptical at first but now i'm a believer and if you don't believe me well then... fuggedaboutit. But seriously,...