Elite Nails Spa — Local services in Wilson

First impression...ok I’m new to the area and I’m in hunt of a great clean nail salon that will care for and keep my nails looking great. I searched around on google reviews and seen they had great reviews from others but I should have searched yelp first smh. Upon walking in and looking around this is not the cleanest salon. Although I liked my nails, I was already thinking “I still haven’t found the right salon, this isn’t it...maybe I’ll give them another try...maybe not, we’ll see”. Then what left a bad taste in my mouth was how I was handled when I came back in the following day for a cracked nail. I had just left this salon Friday night around 6:30, and it’s Saturday at 12 and already my nail polish is cracked because the nail is slightly broken. And the nail tech knew this when she was doing my manicure but did she correct this? No! She just polished right over it! So again here I am the next day with a nail defect. The guy was rude, and didnt seem to want to fix it because these are my REAL nails! His only advice was “this is your real nail it’s not broken it’s cracked here I’ll glue it, shake your hand let it dry and hopefully it won’t break again. Really? Then I had to ASK him to reapply the matte polish just so you couldn’t see the big glue spot on my nail!! I don’t know, maybe this establishment is only used to dealing with people with fake nails (not knocking anyone who wears fake nails) and don’t specialize in caring for natural nails. But if you are a “supposed grade A salon” shouldn’t u specialize in caring for ALL nails. And by caring for I mean not just slapping some polish or dope designs on people’s nails but actually caring for the health and development of their natural nails as well uhh. Though it was fixed unpleasantly (and we will see how long it lasts rolling my eyes)I was very displeased with how the guy handled me. I felt he was rude and rushing and didn’t want to help. Also the place is a very unkept. Even taking my hand out of the led lamp I had someone’s old fake nail stuck to my fingers that were left inside of the led lamp. Definitely not neat and clean as I’m used to other salons. I definitely won’t do business hear again neither would I suggest any one else to. It was already not up to par to my standard but I stayed. The lady doing my nails used the drill to take off my prior nail polish!! Like lady these are my natural nails, no drilling please!! Ugh. But again I stayed trying to be nice and accepting. She half way massaged my hand after the manicure, I mean just took no kind of pride or full responsibility in her work. Just bare minimum. smh just horrible. Thankfully I did at least like the color of my nails that I picked out but how I was handled afterward when my nail defected the very next day just completely ruined the already not so great first impression. Thanks anyway. First and...

I used to have great experiences here getting my nails, eyebrows & lashes done but not the last 2 times unfortunately.

I went last week to get my nails, lashes & eyebrows done. The WORST was the lashes but I'll start with the not as bad first.

*My nails are usually done by Annie or her husband when I go but Jing (I think was his name) did my nails & I give him 3 stars bc he made sure my ring finger nails were straight & not crooked BUT the nails aren't shaped properly & the surface of my nails are lumpy. He also didn't file down my natural nails after cutting them down so they wouldn't stick out on the sides of my acrylic.

*The lady that did my brows waxed them but she barely cleaned them up (AKA tweezing the stray hairs) & the brows don't match, one is longer than the other.

*The lashes however were a nightmare! I had them done but had to get them to redo them the next day bc of the pain & how bad it looked! So the first day, the woman put SO MUCH glue all over the lashes that they were HARD all the way to the tips of the lashes! Then, the inside corners went UPWARDS instead of downward with my lash line. Also, those lashes were glued to my EYELID & not my lash line. So every time I'd blink or move my eyes/eyelids for whatever reason, my skin was being pinched & pulled - it was so PAINFUL & the lashes were so heavy! One of the eyes, the lashes pointed forwards instead of upwards! I said something while there & she "adjusted" one bc it was hurting so bad before I could even get off the table! Not to mention their price list says $55 but they charged me $65 ((which is listed as the price for MINK lashes & these are definitely NOT mink!))! Later that day, I tried to call but they couldn't hear me for some reason. So I tried to reach out to them by Facebook but my message was read & never replied to. So the next day I went back up there. When I walked in, I told them they hurt & they could visibly see how bad the lashes looked so they offered to redo them for free. So I had them redo them & it was the same woman as the day before. She did do a better job the 2nd time around BUT there's still A LOT of glue on the lashes & they're pretty stiff still. The lashes aren't done evenly along my lash line & there are a few lashes that are glued to my actual LASH NOT MY LASH LINE so it pushes my real lashes down which is so annoying & not very comfortable.

So needless to say, I won't be back there unless I'm getting my nails done by Annie. I only splurge on myself like this 1-2 times a year & to have that one time be ruined, it...

Elite nail shop is usually my go to in Wilson.. I even tip afterwards no matter the cost of the services because thats just how much I loved going. UNTIL today , I entered the shop and was immediately attacked on why my TWO year old didn't have on a face mask.. Now, usually I do NOT bring my children to the salon but it was a spare of the moment situation. I had just went to the nail salon the previous day, sat for 2-3hrs for a nail take off and powder full set, paid $75 just for a nail to pop off the next day. Ridiculous!!!. I figured I wouldn't be there long (why did I think that?) so I had my 9yr old and 2yr old come inside with me. When they RUDELY told me my 2yr old needed a mask in order for me to stay I told them she's 2 and will just snatch it off they still acted as if they didn't care and wouldn't provide services! I literally had to go back and forth with 2 nail technicians (SIMON& ANNIE) to try to get some type of understanding but it resulted in me just calling someone to come& watch my toddler. I can PROMISE you had they not guaranteed free repairs on full sets they provide& I wasn't sorta pressed for time, I would have LEFT !! After today I have decided I will start doing my own nails at home because honestly these nail shops are getting worse by the day. I don't pay $75 for nails to be popping off the next day. I work hard for my money. I understand the seriousness of coronavirus trust me I DO but I just feel as though they could have handled the situation more professionally. I don't do RUDE people especially when I'm spending my money with you! DO BETTER ELITE...