Nevada Nail & Spa INC — Local services in Winchester

Okay so I've been coming here for about a year+ I suppose. They are a newer salon with a super clean facility, nice furniture and layout, friendly staff, and open late. It's got a ton of perks.

However, every time I've gotten my nails done here its been hit or miss. Sometimes they do a good job, sometimes they do a horrible job. And I have pretty simple nails; I always just come in with bare fingers to get a gel mani. It also always seems to feel like they're under different management or something - I never see the same people working there despite all the times I've been there. One time I had a nail tech tell me he could do chrome nails only to discover that he actually couldn't, then he asked a manager to do it, she totally screwed it up, and then told me I picked something too difficult and repainted a totally new layer of gel on top of my already nearly completed nails so that my nails just ended up messy, thick, bleeding, and not at all worth the $45 i paid for them. Stuff like that. So I often times end up trying out different spas for my manicures to see if they're any better because I generally leave dissatisfied with my fingers but other spots usually don't have the same convenient hours, the wait is too long, or they don't do a very great job either for the distance I have to drive to get to them.

Because the hours and location are so convenient for me, I always find myself coming back to Nevada Nails & Lash Studio. So I went back yesterday and WOW I'm SO GLAD I went back. I got a mani/pedi this time and I wish I had gotten the name of the pedicurist but she was phenomenal, very sweet, attentive, and thorough. The girl who did my nails, Kathy, was AMAZING. AH-MAY-ZING! Her attention to detail was impeccable, she was kind, friendly, and best of all beyond proficient. I was there for an hour and a half because of how careful she was and while ordinarily it would annoy me to be there for so long, it was worth every second. She was SO GOOD and my manicure is bangin'. (also she did the chrome perfectly ;) )

So tl;dr go at your own risk but if you want to be sure to get a bomb...

I am here now. The woman helping me named 'Tweety', sweet as pie, but I came here for a pedicure, asked for the deluxe, and my feet literally have not been scrubbed with a pumice stone other than the literally 5 seconds or so BEFORE they went in the water. The hot towels smell of mildew and she has literally used an emory board on my heels here and there. No soap and scrub, nothing. I can scratch the dead skin off with my nail! She said it's okay. I didn't need the pumice stone, put some green mint julep type mask on them, rinsed it off, massage, and ready to paint. I'm sitting in this chair ready to cry. I don't like confrontation, and she really is nice, but potential customers, you've been warned!! I haven't gotten to my nails and lashes yet, but if you're looking for a good pedicure, this is not the place. I even saw two more women and theirs ... nope. How are you done and prepping my toenails to paint and I can literally take a damp washcloth and get more dead skin off than with your "deluxe" pedicure.?? I will post another review after my other services are complete, but the relaxing pampering I came and paid for, and desperately needed are out. I am almost done just in the time it took to write this :( update: I got my nails done, also a mediocre job. My skin was nicked repeatedly and two nails are not completely covered in acrylic and I didn't get my lashes done because I was already $70 in and sooo frustrated and disappointed. My feet literally look and feel worse than when I came in! I will be scheduling an appointment tomorrow to have these soaked off and redone and get a pedicure and hopefully the experience one expects in "pampering". I will post more pics when I get home and in...

Took my grandmother here for Mother’s Day today and left very displeased. I got the traditional pedicure for $32 with the $20 gel polish up charge for both of us. The lady who did my pedicure did a terrible job missing almost every essential step for a pedicure. She did not file my nails or buff them did not apply the alcohol spray at the end of the application. Also I looked over and my grandmother had a hot towel applied at the end of the massage which I also never received. I waited 20-25min for my grandmother to finish her pedicure because mine was done so fast. I did not mention anything during the service because I figured maybe the pedicure I purchased didn’t include those services ? Which was confusing to me because my grandmother and I both got the same thing. After my nails were finished I asked the manager if those steps were not included or if they were just skipped. His response was that “some customers do not need the file or buff because their nails just don’t need it” ..... utterly shocked by the response. I paid $52 for a terrible pedicure with no pampering which is what people go to these salons for. Overall I left paying $120+ dollars and left unhappy. Luckily the man who did my grandmothers nails was extremely pleasant and took his time which is why I am giving the place 2 stars. I’ve never gone to salon where I’ve had a pedicure service and they don’t file or buff my toe nails. I work very hard and am extremely disappointed I spent $120+ on such an unpleasant experience. The owner did not even go to the woman to ask or clarify anything he simply just charged me and didn’t seem sympathetic in any way. Will...