Peggy & Philip B. Crosby Wellness Center — Local services in Winter Park

Crosby Wellness Center Gym is a great new facility, with very fun classes and nice atmosphere. My husband and I really enjoyed their spinning classes before the pandemic as well as the swimming pool and other classes we tried. The reason for the 1 star is because I was charged while my membership was on hold and even after several attempts to contact the operation’s manager, to clarify the charges, I had absolutely no response (after 3 e-mails and 5 calls with voice messages). Not a yes or no, not an attempt to try to come to an agreement so I would just not lose my $110, I was just ignored. Additionally, due to a misunderstanding I was additionally charged another $42. When I called to check and re-put my membership on hold (after the $110 charge), I apparently did not mention my husband in the package. In my defense, I had put my membership on hold before due to COVID concerns and never mentioned my husband specifically, and it worked fine. I am not even going to try to dispute that since my several attempts have been ignored. In summary, it is a great place to work out but the management team does not bother to answer about charges and do not care that I spent more than $150 for nothing. It would have been nice to have had at least kept a credit to use in the future once we can come back to our normal activities. In order to avoid future unwanted charges we decided to cancel our membership. If money and surprising charges are not a problem for you, you will enjoy Crosby Wellness Center Gym but that is not the case for our family, where we live on a...

A very well maintain property. The staff keeps the men’s room at ladies’s room very very clean. The Wait room is very nice. They have a very nice indoor walk walking track. I think if you have somebody who wants to meet other people and make friends, this is a very nice place to join. I have standing staff that do everything else and they’ll listen to any complaint or anything you may need and help you out 100% I can’t recommend it more than I’m saying it right now but if you like they’ll be happy to show you around or you give you a pass for a few days so you can see how you can enjoy...

I arrived at 12:40 am and was told the lab techs return at 1:00; I was 2nd in line. at around 1:10 they took back the 3rd patient in line! I complained and was lied to that the blood people weren’t back yet. When I had waited a full hour and was taken by the same techs that I saw return @ 12:05! Then I explained in no uncertain terms that I’m a very “hard stick” and required their best vampire; the haughty young woman in charge took offense and became rude to me; adding insult to injury! Further, I went to my doctor two weeks later and they hadn’t sent the results Stay...