Stay FAR, FAR away from this business! I trusted them with a $600 order of Yeti mugs, and it was a complete disaster. We had detailed discussions about engraving, how deep it would go, and what the final product should look like. Despite raising concerns, the owner assured me everything would be fine. He had no samples to show (which I now realize should have been a massive red flag).
Hereās what went wrong: He didnāt engrave as promised ā he painted the mugs instead. All 14 mugs were ruined ā and instead of stopping after the first few went wrong, he kept going. Many mugs had smudged paint. There was double printing on several. Some had ghost images. Not a single logo was aligned properly.
And to top it off, he actually blamed us for the issues! I wouldnāt be leaving this review if he had taken responsibility and apologized, but the lack of accountability and professionalism is unacceptable. This shows a complete disregard for customer service. He might be good with jewelry, but based on this experience, I cannot recommend this business. Save yourself the trouble and...
Ā Ā Ā Read moreAsk and you shall receive....200x better than you ever imagined šš. I have wanted a Saffire Ring for at least half my life and on my fave day no less Friday the 13th š„°š¤£ I received just that. There is no pic that can truly do this gem justice, than actually seeing it in real life but I tried. Thank you @carlin_engraving for making my dream come true. I still don't have the proper words and for once I am utterly speechless. The absolute perfection you put into this piece is just mind blowing. If you are looking for any jewelry needs Jay is without a doubt the best there is. I came with a visual which he exceeded tenfold..thank you, thank you, thank you from the bottom of my heart. I believe Princess D would...
Ā Ā Ā Read moreIf youāre looking for an AMAZING master engraver with a heart of gold and a killer sense of humorālook no further than Jay Carlin. Jay is truly incredible at what he does. His craftsmanship is flawless, his attention to detail is unmatched, and he brings such passion and precision to every piece.
But what really sets Jay apart is who he is. Heās not just talentedāheās also an absolute joy to work with. Funny, thoughtful, and genuinely kind, Jay makes the entire experience not only easy, but memorable. He somehow turns engraving into an art and an adventure.
Highly recommend him for anyone looking for beautiful, meaningful, and expertly executed workāwith some good laughs along the way. Jay, youāre...
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