Woodbridge Jewelry Exchange — Local services in Woodbridge Township

I'm giving this place a star because it's required to make a review. Do not come to this place. They don't take any responsibility and they don't have any warranty. I bought my wedding bands here with PACIFIC JEWELRY (Eddy and Mike) on 11/03/18 and still don't have them they way I pay for. I ask for two identical bands size 5 1/2 and they said they could do it ans that they would be here in 2 weeks. But no I had to wait 5 weeks and when they finally came they were not identical and they were a bigger size so they told me they would fix them. And after sizing, one of them was scratched and the other one had an oval shape. Of course, I was not happy with this. When I complained Eddy and Mike told me I was wrong and that my ring was round (which was a lie). So they promised me they would fix it with the company directly because the jeweler that works at the Woodbridge Jewelry Exchange does not works correctly. I was really upset and I ask for a refund but they refused and said to give them a last chance. This happened 2 weeks ago. They said it will take a couple days and that they would call me but they did not. I had to call after 2 weeks and they told me to go one day and when I called saying I was going they changed the day. Now this company it's not longer in the store and I wasn't aware of this because they never told me (Neither Pacific Jewelry nor Woodbridge Jewelry Exchange Manager/ owner). Now they told me to go today because the manager has the rings. But he already told me that I should take the rings the way they are even if I'm not happy with them because he doesn't think Eddy and Mike will give me a refund. He said he can't do anything else. The worst thing is that I got married without my rings just because their irresponsibility. Please DON'T BUY ANYTHING HERE NO MATTER WHO THE SELLER IS. Too many risks when you are buying something...

There are (2) employees that Needs to be recognized. Both their names so happen to be Eric & Jay. You know who you are. I came the end of last year to have a “Special Gold Heart 💛” engraved and pics of my mom & sister (both named Carol) who both passed away. Eric, who does the engraving, matched the initial engraving that said “Mom” to add “& Carol” on it, had me crying in such away, I didn’t think anyone could be that “CREATIVE.” Eric, whose window is right next door, cut out the select photo of “Mom & Carol (my sister) in that locket. I’m in tears now… They don’t have a Grace marking yet, but the two Eric’s made my wearing this locket my husband got me for Christmas, thee best gift 💝 that’s so “literally near and dear to my heart.” until I get their marking to go visit them. Thank you guys for making your skill worth coming… I have highly recommended them to many to come have their jewelry cared for. They are Amazing at what they do and I wouldn’t go elsewhere, but to this particular place. Their skills is worth “way more than their hourly rate.” Their hourly rate should match their expertise of work… Thank you for what you both brought to my heart… I’ll never forget either of you.

Mrs. Ezella...

I have been a loyal customer of CHRISTOPHER Gallo Diamonds for the past ten years, and my experiences with Gabriel have been nothing short of exceptional. From the moment I walked into the store, I was greeted with outstanding customer service that made me feel valued and appreciated.

Gabriel’s knowledge and passion for diamonds shine through in every interaction. He took the time to understand my preferences and helped me select several stunning pieces that I cherish. The quality of the diamonds is remarkable, and I have always been impressed by the craftsmanship of each item.

What sets CHRISTOPHER Gallo Diamonds apart is not only the top-quality products but also the affordable pricing. I have found that I can get exquisite jewelry within my budget, which is a rare find in today’s market.

Gabriel's impeccable customer service truly enhances the entire shopping experience. He is attentive, patient, and always goes above and beyond to ensure I am satisfied with my purchases.

I highly recommend Gabriel and CHRISTOPHER Gallo Diamonds to anyone looking for beautiful jewelry and a fantastic buying experience. Thank you, Gabriel, for making my jewelry shopping a...