Maurices — Local services in Woodland

One of the only brick and mortar Maurice's in the Sacramento area with the only other one in Roseville. I had ordered 2 pair of jeans online, skinny and flare leg, in a size that was too large (yay diet!), so went to this location in hopes of exchanging for the right size. The store had only a few people in it when I entered and I was greeted by Rebecca, the store manager. She was so helpful and friendly to me and was very quick in actually helping me. when I said I would like to exchange for a different size, she initially didn't think that they had any of the skinny's in stock IN my size, but she took the extra effort to look on the shelves and there was one left that was put in the wrong location (skinny in the straight leg section) so I was able to exchange both styles for my correct size. Rebecca was just so helpful and accommodating to me she has made me want to shop in her store now instead of ordering online. Great customer service and hassle free returns/exchanges. I really...

I usually love Maurices! But I stopped here on my way through Woodland one day, and I didn’t have a great experience. Maurices employees are usually very good with customer service, but aside from their getting a dressing room started for me, they didn’t help much or even offer to help.

Most stores the employees will be offering to get new sizes for you or ask if you’d like help finding anything. I didn’t get any of that here, and once I was ready to pay, there was suddenly only one worker on the floor, and she was busy with something else and took a while to get to the registers to help me and another lady finish our purchases.

Basically, I love Maurices in general, but something was off about this particular store or day...

I was AMAZED at the level of customer service I received here over the weekend. I think the woman's name was Tamara. She truly went above and beyond to help me get what I needed, and even worked with her manager to make sure I got all the discounts I qualified for. It was one of the few times in recent memory where I can remember being blown away by the level of service. I have been wearing Maurice's clothing for years, and find them to be a fantastic value. They wear well, don't stretch, shrink or fade, and the stitching never comes undone! I love Maurice's! Thanks ladies for a great...