Rainbow Furniture — Local services in Worcester

my story with rainbow furniture started over a year ago... i went to them with a $1000 pre paid by the RAFT program in September of 2023. I went there needing bunk beds for my kids we picked them out and waited to hear from them, 3 weeks go by so i call them, they tell me "manufacture closed come pick something else"..... we go same week pick out a couch and dining table we pay an extra 150 to get 2 extra chairs..... another 3 weeks go by i have to call again.... "everything is discontinued we can send you the display couch and display table. being ignorant to what's going on i said send it. sales guy tells me " we'll get you 2 chairs as similar to yours as we can"

i got my couch and table a week before thanksgiving still missing 2 chairs. out 150 went for bunk beds for my kids. I'm sure they didn't send me home with the display bunks because it was a mini demo.

the sales guy talked a good game so i felt comfortable but im looking at the bigger picture now a year later, i didn't get anything i needed and i only took the display junk they didn't want, for the RAFT money to help people. i don't believe they even bothered ordering anything for me and saw me as a second class citizen.

i want...

We have bought the Bedroom set, Family room and dining room Sets from Rainbow furniture in early 2000. All of them are in good condition but however during the shifting, head board of the King bed was broken. When we spoke to Ron @ Rainbow furniture, he has asked us to bring it down to the show room. He said, he would try to fix it in few days. He called us back to say that it was fixed and to our surprise, it was fixed so nicely that we could not even make out the broken leg and it is now put to use regularly.

We couldn't believe that Rainbow has willingly fixed the issue even after 20+ years of purchase from them and was done so professionally. Thanks a ton to Ron Harris & his team at the Rainbow Furniture for their commitment and professional out look. We will be more than happy to go back to Rainbow for ours and our children's future needs. Regards, Hima...

THANK YOU, Ronnie and Chelsea for your excellent service. I just purchased an extra firm Orthopedic/Rhino mattress for my full-sized bed. It truly supports my aching back. I am so happy. It is a Flip-over mattress, which is a RARE FIND today. Thus, I can flip it over to use both sides; it's like getting 2 mattresses for the price of one. I compared their prices to popular competitors who advertise on TV, and their prices respect the needed consumers in these challenging financial times. Any merchant who curtails financial burdens for consumers deserves reciprocated respect. I bought solid wood bedroom sets and a dining room set years ago, and they still look like and function like new. May God give back to Rainbow Furniture . . . what they give to us, their needy consumers . . . QUALITY CHEAPER THAN MANY OTHERS . . . WELL...