Southwest Commons — Local services in Worcester

I gave this place a five-star rating not because I was happy with the food that I've gone but because of the employees that I've had to deal with because I've gotten the wrong order. Through this coronavirus everything has changed you have a pull-up ordering system that everybody has to go through if you have a customer pickup if you order you have a certain time to show up in the front which I did my order was not exactly the way it was supposed to be but it was my order I had a large steak tip dinner that was off which I've noticed I went home to eat my dinners with my family that I ordered and they realized that a couple of them were off I called the 99 and they straightened it out immediately gave me a food credit and a gift card which I did not expect at all it was a very pleasant call that I did not want to do because I do not like conflict they are overwhelmingly pleasant and helpful to help me out which I thought was shocking . I told my wife I hope they get it wrong again the next time this has been the best experience ever for...

Well for starters what can I say about this new location where used to be it was smaller and used to be always crowded now the new location is way better is bigger more open space and I like the way that makes you feel more safe the security and the entrance always makes you feel more welcoming they protect you and feel safe when you walk in and then you have open space a lot of seating to sit and what else can I say it's just an open experience that you need to go personally yourself to go and around the area it has a lot of stores that you as well to visit this place I give it five stars for the new location...

I can't even give it one star. I actually went to the registry to get a question answered before I went to City Hall, the place was out of control, rude people everywhere. I asked the registry cop my question and he basically threw me out the door. If I wanted that kind of treatment they should've kept the old registry open. Good luck all. Happy motoring and bring...