Northwest Ace Hardware — Local services in Youngsville

They always try to please even if they can't. Either way their customer service is 1000 times better than the McDonald's across from them as the owner understands what those words truly mean. Customer service is a thing of the past back when "the customer was always right" and I believe ACE is trying hard to hold onto those old school values. If you disagree with the slightly higher prices then go to the big boy's up the street and see how much help you get for a dollar less. And think back on this post after you've parked a 1/4 mile away, walked 2 miles hunting, waited 30 minutes for help only to stand in line another 20 minutes as only 2 registers of the 10 are open. But hey! Look at the bright side, you saved a buck not dealing with Ace, those greedy B's.

Hey ACE, you've always had every bolt, spring and screwdriver I've ever needed and I thank you guys for being there for us all.

UPDATE 3/6/24 I just recently had to retire the flashlight 3 days ago as the battery finally failed but the light was still...

I used to go here all the time for my paint. Eventhough it cost more, I would try to go here instead of the big competitors to help the little guy. The last few times I went, I noticed they have all teens in there. There used to be experienced paint mixers. Now they hired a bunch of teens that would prefer to goof off than help a customer. They mixed my paint incorrectly 3 times. One of the nitwits tried to tell me it is OK to use exterior paint inside my home because he grabbed the wrong base. The credit card machine had to be restarted after every customer. This place has gone down hill. I am going to the one in Raleigh for now on. Seems like they fired all the long timers to hire cheap labor. You get what you pay for. I will never...

I recently visited this store with my daughter, her bf and my son. We were looking at the bird feeders and seeds when a teenager (worker) stood at the end of the isle staring at us and then a few min later a WF cop came on the end of same isle. They both just stood there watching us for no apparent reason as if we’re stealing something but didn’t say a word. After that we headed to the register the cop followed us, then my daughter’s bf payed over 50.00 in purchases and then the cop followed us out to our car while staring us down but not speaking. This was very unprofessional and made us feel very uncomfortable when we weren’t doing anything but looking around and even spent money! We...