Walgreens — Local services in Yukon

I have always used Walgreens regardless of where I am residing and I especially have always appreciated the Walgreens on Garth Brooks for their professionalism and their friendliness. People that are complaining about long wait times or rude techs, we all know there's two sides to each story of course. And when we're waiting for meds that are supposed to make us feel better, we can be a bit irritable even though we may not realize we're being that way. I would much rather take the time and wait and get my CORRECT prescription verses fast service and the wrong medication in my bottle. People need to step back and prioritize. These people are doing a good job and they are doing a big volume. Why are they doing a big volume? Because they are a good pharmacy. The fact that they're open 24 hours a day is why I get my prescriptions filled there even though I live in the city. These people are always concerned about me getting my medications on time or if I haven't been by to get them on time because they bother to learn whom their customers are and that they are getting the medications they need on time. This particular pharmacy has to deal with two of my doctor's offices in Dallas. Although we are all capable of mistakes, there are often many breakdowns in communication when everything is done through fax or email on prescriptions that may not have been correct from the doctor's office or maybe need a refill to be called in.So maybe the ones that are so impatient should go somewhere else and see what happens. If your service is very fast, most likely they don't have a big customer base, and there's a good reason for that. If you go to another pharmacy that has a lot of customers, you're not going to get it any faster than you do at Walgreens on...

JUST GO TO WESTPOINTE PHARMACY ON MUSTANG ROAD!

After years of not using this location due to rude service, incompetent staff, being told prescriptions were ready and when I arrive, after waiting for an hour in line, told they aren’t…I decided to give them another try. I figured years later there might be some type of management or employee morale change that would move the company or staff in a more positive direction. I was so wrong. The child behind the pharmacy counter was annoyed when I walked up (probably because they were slammed, so I just let that go). I had called earlier in the day to see if a prescription that had been out of stock for over a week had been stocked. The young lady on the phone said that they didn’t have a new shipment in, however, they looked and had enough to fill mine since I explained that I was completely out already. She said the prescription would be ready in an hour. Came to the pharmacy this evening and not only was that not filled, but was also told by the child behind the counter that my other prescription I had been getting text messages to come pick for days was not filled. She did not even look in the bucket behind the counter. Honestly, it’s typical these days. That attitude. The laziness. It’s so sad because I know this generation has amazing, hard working, intelligent young adults, but this child gave the young adults of her generation a bad name. Just go to Westpointe Pharmacy. Chad and the women there are nice and just get it done. The hours are sometimes difficult to work around, but for me, the peace of mind to knock out simple tasks on top of an already hectic schedule,...

If I could leave zero stars for a review I would. This store needs an overhaul on their management staff. Tracy is rude, and her lack of compassion is utterly appalling. I walked in earlier this evening to purchase some cough syrup for my husband who is extremely sick, and upon arriving to the cashier, she had to call a manager to the front to deal with my transaction. My state issued drivers license is expired by less than a month (and due to covid, I cannot get it renewed until Feb), so the manager Tracy was called to the front. She was cold and rude about my id (I understand it is protocol), but I had no issues buying dayquil at this SAME LOCATION yesterday. I would've understood if she had just been nice about it. There were other customers behind me that were upset about her tone and even offered to pay for my transaction. She absolutely refused. I left. I returned less than ten minutes later with my husband so he could purchase his cough syrup, and SHE FLAT OUT REFUSED TO SELL IT TO HIM the minute we walked through the door. I am a 30 year old male, and my husband is 36, we do not appreciate being talked to like children. Tracy is an absolute disgrace to the image if your store, and should probably receive some type of sensitivity training, or further her management training. Because her hospitality skills are very poor. We are extremely upset about her lack of compassion and how she handled the situation. Will...