I switched all my family’s prescriptions and stopped using Walgreens because they kept sending our scripts to “central” to be filled and it would take 2-3 days sometimes. Two scripts could be called in from the same doc at the same time and one would come local and the other to central so I would have to make two trips. Well, my daughter had surgery today and I had to pick the closest location to us. I shouldn’t have. Get home from surgery and see that one of the meds has an insurance issue. Call and the pharmacist just had to send it through with an override maybe, idk. That was at 10 am. At 11 am I get a robo call saying my prescriptions are ready. Great. Well guess what. I get there and the one with the insurance issue is still not filled and they said it was going to be another 30 minutes at least. So now I get to waste my time and gas on an extra trip yet again. I don’t care that it’s the closest pharmacy to me, I will not make the mistake of giving them the benefit of the...
Read moreI was rudely told over the phone that my prescription would take an hour to be filled. It took over 4. Then I got in line to pick it up before they even went on their lunch break, a woman was talking to them for over 10 min in line, she finally leaves, and while I'm in line, they put a sign up saying "Pharmacist Not on Duty". I understand they get a lunch break, but it was not my fault! Furthermore, there have been times when I get a text saying my prescription is ready, but I get it 5 min before they close, so I have no way of getting it. At times there isn't a Pharmacist on...
Read moreThe worse customer service ever. They do not say I will be with you or acknowledge that you are there. I had to wait a half hour only to find a incompetent clerk and pharmacist who didn’t help the clerk I needed B12 shot and no one explained to me how to do it plus the clerk didn’t give me the right syringe to draw the b12 . Went back and pharmacist says he can’t help. Offered to sell me another syringe ???
Oh I am so upset that they are just downright rude. Just got out of hospital and need the B12 so will...
Read more