King Garden — Restaurant in Zanesville

I used to eat here at least every two weeks but I moved to Florida for a few years and when I came back I couldn't wait to have it again because it was that good. What a surprise did they have in store for me. The restaurant is under new management now and as much as I hate giving negative reviews this is one place that deserves it. The woman that takes the orders should not be anywhere near the counter because she has no social skills whatsoever. She was rude and argumentative from the beginning when taking my order. It got so bad that I finally told her to just cancel my whole order and that made her change her attitude a little but what I didn't know was that she had no intention of giving me what I ordered and I ended up with food that was not what I asked for. To top it all off she charged me extra to make my Szechuan beef spicy and charged me for family size meals when I asked for small size and only gave me broccoli when I asked for mixed vegetables. The beef wasn't even a bit spicy so that extra $1.50 was just to show me that you get what she wants to give you and not what you pay for. The only reason I'm taking the time to post this is that so anyone who wants to see what kind of service to expect before deciding to go here can at least have an idea of what they do. .y bottom line is that I will never return to this place and I wouldn't recommend...

King Garden is a Zanesville staple. I will always love it because I grew up with it. In typical small-town fashion, people are talking about an ownership change and a change in the food, so I knew I had to try it for myself. Sadly, I have noticed a change. I have tried it twice in the last week, once with white rice and once with fried rice, both times General Tso’s. What I have encountered is a change in both rices as well as the chicken. The rice is noticeably saltier and less tender and sticky. The chicken, which used to be doused in sauce yet still somehow crunchy and crispy, has changed to something that resembles Sam’s Club frozen chicken that was heated in an oven before being tossed in sauce. It is grittier, drier, and nowhere near the same crispiness that I grew up loving.

Overall, the food quality in both of these visits was the same, but disappointing. I am leaving what I feel is a realistic review for a couple reasons: change can be difficult to navigate and perhaps we will see the quality return AND while it wasn’t what I am used to and in my opinion objectively worse, it wasn’t awful.

I will continue to support King Garden and try it from time to time just to check, but I fear that if the change I’ve noticed is permanent, Zanesville...

King Garden has truly stepped up their game with the introduction of online ordering! This new feature has made the entire process incredibly convenient, especially for quick pick-ups. The ease of placing an order online has saved me valuable time, and I appreciate the effort they've put into making the customer experience seamless.

Additionally, I'm delighted to share the exciting news that King Garden has added bubble milk tea to their menu for the new year. As a fan of the classic original bubble milk tea, I couldn't be happier with this delightful addition. The flavor is spot-on, and the tapioca pearls are perfectly chewy – a true treat for my taste buds!

My kids and I have found our new favorite spot for bubble milk tea, and we can't get enough of King Garden's fantastic offerings. The combination of excellent service, convenient online ordering, and the delicious bubble milk tea has earned King Garden a well-deserved 5-star rating in my book. Keep up...