Will not answer phone, despite countless calls at different times of the day. Driving 30 miles to simply ask if they have a window in stock because they don't answer their phone calls is ridiculous customer service. Obviously they don't care. On top of this I ordered a window from them a few years ago, was put on a waiting list for it being told they would contact me when it arrived, which they never did. Not sure they even ordered it. A contractor they recommended for some work about that time never got back to me on the one job they looked at, though in another job this contractor they recommended did put a roof coating on my roof with supposedly a 10 year warranty. When I went to contact this contractor a few years later about the roof they were not only unavailable with the number they left me but were in jail according to a state complaint I submitted on them. I would say with the poor customer service this store offers, poor references they give for contractors and lack of any follow up on windows they say they have ordered for customers, its hard to imagine I could give them a poorer rating. You might be okay if you go to the store and buy something they have on hand in person, but all other types of transactions like placing an order or expecting some sort of courteous customer service via the phone, or follow up on items they say they order for you, including references they give on contractors, is not likely to happen or be very good. Good luck with them... its a roll of the dice if they can or are willing...
Read moreNot a very clean place,but neither was grandpas garage and he had everything.Purchased a 50's trailer and needed tons of hard to recreate or locate parts and I was able to find everything I needed or they were able to order or locate for me.Staff is fully knowledgeable in all aspects of trailers and the nuances of remodeling them. Great to have such a place locally. WHAT A FIND..If your squimish about COVID 19 then you might want to go to the big...
Read moreGot to say a big thank you to Bobby at Hynes discount hardware mobile home in Zephyrhills if you need anything for your mobile home this is the place to go absolutely the cheapest in town and out of town drove from Gainsville to get our materials to build a porch everywhere else wanted double the price,even though I had to drive a long way still was amazingly cheaper than any place in Gainsville or Ocala. So if you need anything for you home...
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