Messed my order up. However I did not realize u til my shirts were already handed out to employees. After that point it is difficult to coordinate retrieving them. Explained this to them.. and after a long discussion sue agreed to replace them and acknowledged the order mistake. Supposedly my order was placed and all of of a sudden an email saying that if I would like my order to be fixed I have to return shirts already washed and handed out to employees and if I could not do that pay for the new shirts. I was a first time customer and I am a buisness owner myself. This is not friendly, honest or fair customer service. I would never treat my customers like his not tell them I am going to do something give them my word and go back on it. Bad buisness all around. I payed just shy of $500 for 24 shirts.. the shirts was expensive because I wanted active wear shirts.. only to get 7 shirts that was not the material blend I ordered. But yet I have to pay for there mistake? They told me it was a supplier mistake. I work with suppliers myself and if they make a mistake it is my responsibility to make up for it to keep the customer happy.. no questions no problems. Obviously this was not the case with song printing. I do not recommend them at all. It’s really unfortunate because I was pleased with the shirts they got right... and not only that but like I previously stated am a first...
Read moreAs a real estate agency, we have a lot of printing and sign needs. We had a hard time finding a quality local resource to fill this need…that is, until I met Mike and Sue at Scene on Glass Media.
They have a broad scope of products and they deliver quality work; ON TIME and ON BUDGET. They’re also responsive and fairly priced. So far, they have designed and printed our signs, business cards, riders, flyers, letters and envelopes as well as our logo. We receive an excellent value for our marketing dollars and we are very satisfied!
When I need anything done in print or media, I call Mike and Sue first. Scene on Glass is a great resource for any business large or small. Try them. We’re...
Read moreI've worked with Mike & Sue for many years and it's because of their excellent service, top quality products, and just a pleasure to work with. They are extremely fair with their pricing and will go the extra mile to help you in any way possible. The fact that I keep coming back should tell you all you need to know. Great People, Service, Product, and will treat you like you expect to be treated. Give them a try, you won't regret it. "I Promise"
Allen Thomas Thomas Advisory...
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