Builders Warehouse | EastPark Mall — Local services in Lusaka Province

‎Builders Warehouse at EastPark Mall in Lusaka is a premier destination for home improvement, construction, and DIY needs. Conveniently located at the intersection of Great East Road and Thabo Mbeki Road, the store offers a spacious, well-organized layout that makes it easy to browse a wide range of products—from tools, paint, and hardware to garden supplies and plumbing materials. It also provides value-added services such as paint mixing, board and glass cutting, gas exchanges, key duplication, and pool water testing, catering to both individual homeowners and professional contractors. With generous operating hours throughout the week, it’s designed to fit the schedules of early starters and weekend shoppers alike. ‎ ‎What sets this Builders Warehouse apart is not just its product variety, but the quality of customer service: convenience, professional support, and a reliable...

Builders' ware is well stocked and the wares are widely dispersed within the shop. It just suffers from a major failure: no clear indicators as to where the different kind of merchandise is and also lack of proper price displays to indicate the item prices, we spent a total of 25 minutes locating what we were looking for as well as getting someone to give us the price. Although they are computerised, the sales point person wasn't able to check the price of the item we were looking for, he had to trek for some 15 meters to and from another sales point just to get a price indicated. From stock availability they easily rank 5 star, but from service customer service they rank 2 star. The sales personnel are disinterested and not proactively engaging the...

Terrible service and company. I spent an hour trying to get in touch with Builders warehouse East park Mall but there numbers seems to be for show and not use. I had to call Builders Warehouse Kitwe to get an alternative number but the ones they gave me were not answering. I made an online payment, they had the decency to take the money from my card but didn't bother to give me a confirmation email or invoice for proof of purchase. All I got was an oops page. I instantly regret purchasing from them. As we speak, still haven't gotten through to them, not by phone, facebook messenger or email. What's the point of having contacts when you can't contact them. Might as well call my bank and see if I can get...