A total disgrace. The waitress took our order: one coffee, one lemonade, pain au chocolat, and some toasts. After 45 minutes, we decided to leave, our order never arrived. The people next table arrived 30 minutes later and got their order first. People from four different tables left because nobody even offered the menu to them. I went inside to talk to the supervisor, and I had to wait for that too! Un desastre: 45 minutos esperando un café, una limonada, un pan de chocolate y tostadas. La gente se levantaba y se iba porque ni le acercaban la carta. Gente que llegó media hora después que nosotros fueron atendidos y merendaron antes. Unos irrespetuosos con...
Read moreI’m deeply disappointed with my experience. I bought a small éclair to go — it looked lovely, but when I got home and took a bite, I was shocked to find the cream had clearly gone bad. It was sour and inedible. Paying $6 for a spoiled dessert is incredibly frustrating, especially when there’s no time to return or complain in person.
This was not only a waste of money, but it also left me with a feeling of being completely let down. A place that sells spoiled food shows a lack of care for their customers. I won’t be coming back to this café chain, and I truly hope they take food quality more seriously...
Read moreLocated at Distrito Arcos. They offer pastries, sandwiches, salads and hot food. Great coffee and juices. Unfortunately, they were out of 3 of the items we wanted to eat. I requested a cappuccino with almond milk (I am lactose intolerant); I asked the waiter who brought it to the table to double check. He was surprised to see that it had regular milk. He changed it, of course! But I would have felt very bad if I drank it. Another waiter asked me to try it so that I could tell her if it had regular milk... 😱 Few vegan options available. There is...
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