Walked in for brunch and had booked. Door service was brilliant from the start, unfortunately from there it was just disappointing. We were a group of five and were seated in a booth, which was nice. However, we had noticed some of the glasses were filthy to drink from.

All of us made our minds up for what we wanted to order rather quickly, however that was not the same for table service. We had waited well over 20 minutes to be served, and had to ask to get our orders to be taken. This is frustrating as there were numerous times servers had walked past and noticed the menus still on our table, which is obvious we were ready; menus cleared means a table orders have been taken.

I understand they were busy however a table across from us were served quickly and with attention, yet still beside them, we were avoided. Further more, another table who had came after us got served before ours.

Thankfully one of the servers took our orders, but again, it's still disappointing. We had ordered 5 drinks, only 4 came out. Food followed shortly after and still were waiting for the last drink. Again, followed it up a second time and by then we finished our meals. Said drink still hadn't come out.

After finally getting the last drink, the server was the same one who had walked past our table earlier and had a bit of an attitude. I understand being under the pump can be stressful but the way our table was ignored said everything we needed to know about going here: don't come back.

Now onto the meals. I had got the mushroom stack, which was well made: fresh bread, perfectly poached egg and mushrooms were flavoursome. Hotcakes were the same, nicely cooked, fresh and warm. Sadly I can't say the same for the rest; the other three hadn't finished their meals. Eggs on toast: stale bread, overcooked and overpriced. Egg and Bacon roll: luke warm, soggy and again - overpriced. French toast: cold, soggy and well, overpriced.

There was no apology given for regards our wait time. There was no apology for a missing drink. I've been working in food and hospitality for a long while and understand that business gets busy but to be highly attentive to other tables and serve them with grace yet for our table to be avoided most of the time is just purely disrespectful.

The consistency of customer service for the two boys was amazing but I can't say the same for the rest.

For what we paid for, was ridiculously priced and especially for the portion sizes of the roll and eggs on toast.

I understand that lack of concern for the reviews as there's many that have not heard back, but if people can see this and help them find out if this place is any good (which it's not) then that's what matters.

Do better.