I come here often and 2 to 3 years ago would've definitely given the place at least 4 stars as the coffee was great, albeit the service was very slow most of the time. The location was also fantastic.
Nowadays the coffee is mediocre at best, the food is very underwhelming and the place doesn't feel weel looked-after or properly organised - it takes ages for dirty crockery to be taken away and the place is looking a bit tired and in need of regular cleaning. The staff often don't understand the customers.
Also, their opening hours have become really erratic. They will often not open just because the weather forecast says it might rain or it might be hot.
I don't know if the above changes are due to a recent-ish change of management who seem to care more about cutting corners rather than providing good products and service.
Such a shame, I used to really enjoy going there.
Anyone who can't run a successful business with their location and...
Read moreTerrible service and very rude manager. Waited for 45 minutes for food and then they didn’t bring coffees because they forgot to make them. Food wasn’t good and was just put in a paper bag. Didn’t bring water even when waiting in line to ask. Manager offered no sympathy at all or apology about forgetting the coffees and wouldn’t discount (this was after over an hour of waiting). I never leave bad reviews but this one was so bad and the manager was so rude that people should be warned before choosing to come here. Very frustrating experience and $30 for two half sandwiches thrown in a paper bag and two small coffees which were supposed to be large. At that point there was no point to even fight to get the right size we paid for as the manager does not care about...
Read moreGreat location by the river and close to the ferry terminal. Public toilets available nearby, at rear of cafe. Coffee is average and I had takeaway raisin toast, one thick slice $4, it was average and poorly presented, just thrown in a brown paper bag! I asked for a cup of hot water for my own herbal tea and was first told that was only available for dine in customers. I explained that I was not dining in and was told that I could get a takeaway cup of hot water for $1. I took up the offer as I had no alternative, I think that $1 is unreasonable for a cup of hot water. I won’t be going back! I found the staff unwelcoming and...
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