McDonald's Annerley — Restaurant in Brisbane City

Who even reviews a McDonald's anyway? I do, cause Google asked me to do it and I have to do what she says. So sit back and enjoy this thorough review. So my big existence of a human being was really hungry at 10pm. I thought hey I might as well fail my new years resolution right now, let's get some McNuggets. Then I thought, hey, ordering at McDonald's is way too difficult. So I downloaded their MyMacca's app so ingesting calories could be quicker and more pain free if I use it to order and just pick up at the store. From time of download to ordering and putting in all my info it took about 10 minutes (I live 3 minutes away from McDonald's.) I leave my house and roll up to the ordering screen in my car thinking I'm some kinda of genius for skipping the ordering process. "Hey, I have a pick up order." "Okay, what is your order number?" "BG71." "Okay, drive thru." I pull up to the window to get my food. My drink is handed to me. I put on a good podcast so I can get in the zone and eat my McDonald's in shame by myself in their dark parking lot. This way I can get rid of the evidence before I leave. My wife is really negative about my need for fast food. This podcast was getting really good and then I realized, I've been waiting like 4 minutes for this food to come up. I look into the store at the random cook I can see, marking sure to have a very displeased look on my face. The window opens a minute later and the nice young lady passes my obesity for the day to me in a nice brown paper bag. I pull into a spot next to the trash can so I don't have to walk far when the meal is finished. Open the bag... Where's the friggin sweet and sour sauce I ordered with my nuggets?! I angrily put the car into drive and go back to the ordering screen. "How can I help you?" "You forgot my sweet and sour sauce with my nuggets." "Oh sorry, drive up and we can give it to you." I drive around the corner, three cars ahead of me. Just my luck. I pull up to the window almost 5 minutes later and they pass my sugar syrup to me so I can dip my nuggs. Before the guy could close the window I said "Hey." He looks at me confused. "When I order on the app do you start making the food before I get here or what?" "No, we make it when you tell us the order number at the ordering screen." "So is there really a point in using the app to order ahead?" "No, not really." "Okay, thanks." I drive back to my cardiac arrest food zone next to the trash can. Devour my nuggs in peace and dispose of my single use McDonald's garbage. And all I can think about on the way home is what I'm going to watch on Netflix so I can lay flat to aid in the digestive process. So all in all, not a big deal. Just another day. But when I get home Google sends me a notification that I should rate my experience that I didn't want to think about again. Yet here we are reading this long as review about something that doesn't really matter. And now...

I love Mcdonalds and was really looking forward to experiencing a new restaurant today, but unfortunately I was left utterly melancholy. To begin this woeful disaster, the self checkout machine I used had some kind of food substance smeared across it. To make matters worse the eftpos machine attached, didn't even have wireless tap for payment. So I brought out my debit card, and still it did not work. Never mind, I tell myself, I'm well and truly looking forward to my happy meal. Now I must say, the coffee was delicious, and the service very speedy, however upon opening my happy meal my heart sunk. My squish mallow was no where to be seen. Had this not been advertised all over the restaurant, and it being my entire reasoning for ordering a happy meal, perhaps I wouldn't have endured such anguish. Grief-stricken, I struggled to swallow my dry, un-mayonsaised crispy chicken wrap. Look at this point, I'm willing to put it past me, but no that's not the end of it.While i'm here, I may as well make use of the Mc Wi-Fry... only to discover there is no such thing here at Annerly McDonalds. I think you know what, let's just use the bathroom and get out of here.. but something stops me in my tracks. A relentless flickering of the grossly artificial white-light in the corner above the Relish wall art, thriggers senses into a jolting panic. Dizzy, disorientated and most of all disappointed... I pack my things, leaving with a full bladder and a heavy heart. It pains me to write this review, some of the happiest times in my life have been slurping a froco no sug (that's my quirky saying for a Frozen Coke No Sugar FYI). Im no Debbie downer, so let me just end with this. I see the potential in this place, but there's a long road of...

I might be channeling my inner Karen with this one. Unlike a typical Australian white collar worker who is shouted out by their boss. I don’t turn to liquor immediately, I turn into my local Maccas drive thru to eat my feelings. Tonight was no different. Everything was fine & dandy in regards to ordering into the machine and paying at the first window. It was once I was receiving my food that everything just went downhill. I was greeted by a young lady who basically threw my drink tray at me in silence. She gave a look of shock horror as she silently went to retrieve my food order (was it the running mascara? Was it the smile on my face? I’m still not sure). There was no warm welcoming smile, no “here’s your drink :D”.. utter silence. Once it was time to give me my food she looked even more distasteful. I’m not used to this McDonalds Annerley… where did all the nice staff go? I don’t know if management is bad, money is bad or if there is just no work ethic in young people anymore. But just a shred of customer service wouldn’t hurt. If I could say anything to the young worker who handed me my food tonight I would say something that I know is hard to do ( I mean read the start of my review). If you hate your job, just leave… there are many more strong and willing soldiers who can replace you for $11.50 or whatever minimum wage is at the moment. Alas, I will be back :’) it’s too late for me. Please please please...