Red Rooster Moorooka — Restaurant in Brisbane City

I have had Red Rooster for about 10 years now. Because their main competitor KFC has always done a better job making similar food.

However, they still are popping up stores so I figured they must be doing something right or changed their recipe. Decided to give it a try again.

Upon walking it, it was like walking into an deserted old western salon. No one there except 2 members of staff that stared at me awkwardly like "wow an actual customer".

Ordered a 3-piece box which cost me $18.90. Honestly was surprised as the equivalent box at KFC is $14.45. Was advised that hot and spicy costs extra too (the cashier didn't even know how much extra). Asked for a serviette and they had none. For a fast food chicken joint that you eat mainly with your fingers. No serviettes is a bit silly.

Let's talk food: Chicken was ok. Chips were ok. Pineapple Fritter was delicious. Gravy was worse than coles instant packs.

Overall, not a great experience. If you need a chicken fix, go visit KFC as the Rooster still isn't clucking...

If I could give zero stars, I would. Drove through a few moons ago now for a take out dinner after a long few days and nights working on the front line. I got home to find that the whole chicken I was given was lukewarm. The skin, dry. Very obviously, not a fresh chicken. I called the store to ask what time the chickens had been made and the person in charge said it was fresh but didn’t know what time. He told me he had started his shift at 12:30 and they were already there. It was nearly 6pm when I had ordered. I gave the manager and him an educated talking to about food safety and the importance of this and that not all customers are at an intellectual level to know this and that this is their responsibility to ensure a quality standard. I feel for those that have special needs and wouldn’t have realised before eating it themselves or feeding to their children. I didn’t even bother returning...

BEWARE- We ordered a meal deal for dinner tonight- takeaway. My husband returned home with the food and the crunchy slaw smelt putrid. It was off, out of date. The fried chicken was burnt and very hard. When he rang initially to complain the lady he spoke to was very rude and refused giving a refund. I rang spoke to the manager who said he would refund. My husband drove all the way back there to only be given $4 refund for the slaw. That’s it. So not only did we have an inedible dinner, we wasted time out of our night driving back and forth for what? $4. Do yourself a favour DO NOT attend the Moorooka Red Rooster. The food is absolutely terrible and the service no better. Never Again! Let’s hope my young daughter and husband do not end up vomiting all night due to food poisoning!! I only gave 1 star because I had to press a star to actually post this review....