Yum Cha CBD — Restaurant in District of Canberra Central

Good food and service, but pricing is extravagant. Ordered a beef brisket noodle soup, which is around $16 typically. I asked for some beef tendon as well and with the three pieces of tendon with less brisket, it somehow became $28.80. No room for negotiation with the staff. This is opportunistic price gouging, only aiming at short terms gains rather than long serving customers.

EDIT 05.12.2023 - I really thank you for your reply. I will call you, but who should I be speaking to when I call.

I don't think there is any misunderstanding or miscommunication when we were paying the bill from the middle-aged lady with shorter hair at reception, completely dismissing our concern about charging too much for the one dish and to reconsider the price and telling us "Bye, Bye! No need to come back!" without even considering to discuss with management first (unless of course, she is the manager)

I do actually want to return to your restaurant and I hope we can come to some resolution, when we chat. If it helps, I have added a copy of the receipt for your observation. I believe it is the bottom item for $28.80. Thank you again and look forward to hearing from you.

EDIT 01.01.2024 - Thank you to Adrian for taking the time out in sorting out this matter in a professional way by refunding the difference (the gesture and actions taken are worth much more than the monetary amount) and advising us that he has spoken to his staff, so that this confusion doesn't happen again. People and businesses make mistakes and how they deal with them after really reflects on how good the business is or can be, so I am quite impressed and I will return soon for another...

We dined on Saturday whilst almost everyone was going to the National Multicultural Festival, and on arrival the restaurant was almost full just after 6pm. And all the clients were Chinese - a sign that the food is good! We were greeted and ushered to our table very quickly with a warm welcome/smile by the lady. The atmosphere was welcoming and it has a glow of "festive mood" - maybe it was Chinese New Year. We ordered and it didn't take too long before our first dish of cold Appetizer came. This was followed by stir fried water spinach, live mud crabs, sweet and sour pork fillets, followed by the steam grouper fresh fish. All the dishes were excellent and the Cantonese style of cooking was just superb. The highlight was the mud crab with ginger and shallots - full of flavour and flesh was sweet and plumb. It was really "finger-licking" great!! The sweet and sour pork fillets were very flavorsome. The steam fish was just steamed to perfection and the flesh was silky smooth and so fresh, yum!! When we had finished our meal, the restaurant was almost full. Of note that we noticed that the serves were large and amore than ample in comparisons to other eateries in Canberra. And the price was, surprisingly very affordable and less than what we had expected! So we will definitely be back. Oh, they also served Yum Cha too (that we will have to come back at another day) However, we did find the place quite noisy and maybe it could be due to the crowd or everyone trying to "outdo" others with their speeches!! Highly recommended. P/s would have given 5 stars for atmosphere had it not for...

We used to like their food but the quality is below average now. We ordered crab congee before and the algae and crab fat were filled with it, we can’t even eat it, and it was $100+ and then tonight I ordered mango pancake and it was different from the photo - the taste was disgustingly sour when it’s a dessert, it’s supposed to be sweet. The mangoes are hard and I ended up chopping them but can’t take the taste. Just a lil bite and just can’t have another one. The owner asked if I didn’t like it and I told him no coz it’s sour for a dessert, but still ended up charging me. We’re from the south and he knows us already but didn’t value us as their loyal customers. They’re more about the money and don’t care about the quality and their customers, so hubby and I will never ever come back here again. After all their food doesn’t even taste good, we just come here to support as they used to serve good food, but the...