The restaurant opened at 6pm but the table staff did not start until 7pm and being a buffet restaurant, that obviously meant that within that hour our dishes were piled up high on our table.. I strongly believe that the chefs tried hard to keep up with the amount of people that were there, but the quality of the food that was being served definitely was not what I expected for what is suppose to be a quality restaurant. At the end of the day the service was poor and the quality of food was less than average. The overall quality comes down to the Managers of the restaurant and their cost saving decisions definitely not the chefs or the floor staff who were obviously trying very hard to keep up with what was an extremely overbooked restaurant. When I eventually paid for the meal that I had to wait several minutes to do because there was no staff allocated with task of receiving payment, I was not even asked by the Manager if I enjoyed my meal.. I have no doubt that the Manager already knew my answer to that question.. Pricing was fair for a Saturday night in Fremantle but I would have to give the restaurant a 2 out of 5 rating for...
Read moreMy Family booked Christmas Eve dinner here , a few of us unfortunately came down with Covid, so therefore could not attend , when I went on the website it stated do not attend if unwell for this particular event ( which I wasn’t going to anyway) the response was no refund, credit , partial refund nothing they said it was just my bad luck and in fact even told me I could still attend with Covid ! Seriously what establishment is happy to risk the health of their patrons and staff by telling me the people with COVID can still attend . I have asked for the manager to contact me I have had no response, I have even contacted Rydges head office no response. I understand COVID is going to be a way of life now but encouraging patrons to attend with COVID and not offering a solution for the ones doing the right thing...
Read moreHad a pleasant buffet lunch on a Sunday. Food was very good, and nicely presented. The desserts have improved. The staff friendly and helpful. Decor bright and clean.
We have come for many years. However, we were very disappointed that they have stopped their January special. Today we paid $45. each.
The percolated coffee (which was very good) that used to come with the buffet, has been replaced with burnt tasting coffee in an urn, which I just couldn't drink. The tea selection was good.
The Seniors card WA website, advertised that they give members a 10% discount on the buffet. When paying our bill, we were told this...
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