Ocean 4218 cafe — Restaurant in Gold Coast City

I was gifted the Ocean Big Breakfast (scrambled) from Ocean 4218, and while it tasted fine at the time, what followed was nothing short of a nightmare. After eating the breakfast, I spent the entire night dealing with severe food poisoning symptoms, which left me in agony. It was the only meal I had all day, yet when my wife contacted the management to inform them of the situation, they showed zero empathy or concern. Instead of taking responsibility or even showing a hint of compassion, they defensively denied any wrongdoing. We expected better, especially given the severity of the situation. I won't be returning, and I urge others to...

I had the unfortunate task of calling Ocean 4218 to report the food poisoning my husband suffered after eating their Ocean Big Breakfast. From the moment I started the conversation, the management was defensive and dismissive. There was absolutely no concern for our situation or even a shred of compassion. I was shocked at how they handled the entire matter—they refused to acknowledge any possibility that their food could have been the cause, despite it being the only meal my husband had that day. Their lack of care and responsibility is appalling. We will not be ordering from here again, and I advise others to think twice...

My partner and I have a regular coffee meet up with another couple, and this time we came here. We ordered two flat white, two long black and the couple had a sourdough toast too. For the sourdough toast, they preferred to have jam that the staff said they might not have that. But she tried her best and finally got some jam to serve, really appreciate their service. Our coffees were all good and the toast was nice too. We had a nice time there and definitely will be back. Very friendly staffs and good...