Royal Dynasty — Restaurant in Gold Coast City

*update replying to restaurant response:

1. Ironic of our review to be labelled as fake when if anyone reads through this restaurant’s reviews, they will soon discover that many reviews that there is a single review linked to the account…projecting perhaps?
2. Didn’t realise our reviews had to come from the one city and that we aren’t allowed to travel - given that you have mentioned that this is an Australian-famous restaurant (famous, not necessarily for the right reasons). Plus, wanted to make sure we were safe at home before writing a review after the harassment we copped at this establishment…
3. It's comical that it is questioned that 11 reviews can be written so quickly, yet the dishes out of the kitchen are twice as fast??
4. We attached a photo of the experience. Is that enough evidence that we were there? Please refrain from making false accusations to cover up this incident.

Original review:

⚠️AVOID AVOID AVOID ⚠️How this place has good reviews is beyond a joke. Where to begin? The first red flag was the cleanliness of the premises. We ordered mains, and they arrived too quickly to be considered cooked fresh. The meat in both dishes was clearly past expiry and reheated, possibly multiple times. Both dishes had a horrible taste and appearance. We had the most minuscule of nibbles to not judge on appearances however this quickly had us looking for the vomit bag. We notified the waitress of the issue, which was quickly overtaken by the male manager. He stormed across and instantly switched to an aggressive tone and he walked away from the table without any resolution. Upon refusing to pay for the rubbish that we were presented with (noting that it was hardly touched) the senior members of staff all got involved and began to berate us in front of customers which was extremely confronting. Subsequently, the man approached other guests to aggressively ask them how they enjoyed the food both inside and outside the restaurant. It was extremely embarrassing on their behalf for their absence of customer service. We would strongly advise to check if reviews are legitimate before choosing to dine...

I felt like I was in the middle of a zombie apocalypse dining there. The zombie staff seemed like they were on their last thread whilst a couple of old guys (who were both staff- one named Dave or David I deduced) were shouting over our heads, unnecessarily, and absolutely losing their minds during dinner service. Honestly, that Maccas run by savage teenagers can give you a more professional service than this establishment. Needless to say, the service was immensely poor and lacking in efficiency, and overall charm. Then, I was scratching my head as for such a ridiculously priced restaurant you’d think I wouldn’t have to sit beside a cart of dirty dishes and bags of rubbish but there I was in all its glory. Chaos, pandemonium and disorder erupts all about the moment we stepped in. Despite the zombie-apocalypse-esq environment, I was determined to over look it all of the food was fabulous. Spoiler alert: it wasn’t fabulous- it was murderous. While consuming an eggplant dish I felt in my mouth a skinny sharp contraption in the back of my throat- it was stabbing me. Immediately, I spat it out. It was a fish bone half the size of my pointer finger. Call me dramatic if you want, but I could’ve died. Oh yes and also the rice was dangerously dry and undercooked. Considering this is a CHINESE restaurant- I was aghast. May my Chinese ancestors strike down upon you. Over- looking both these factors (you really can’t over look a brush with death), I will say the taste is okay, although, nothing to write home about. Id say the portion is a bigger disappointment than I can be to my parents considering the price point. That concludes my review on this place. To the future patrons of this place, bring a zombie survival pack (you won’t get water there) and a keen eye for...

My family and I visited here at 8:30pm 24/1/24

The food was disgusting.

I got diarrhoea after having the garlic oysters, just 30 minutes after eating. It was not processed, the oysters stink, it's barely cooked, the sauce and garlic drizzle did not make it better, just made the fishy taste more significant.

Kongpao Chicken, the peanuts are not fried, barely any pieces of chicken in the dish, but onions and capsicums that shouldn't be in the dish. The chicken must be pre-cooked since it's not hot. However, keep in mind that this is the only edible dish that was served to us.

Dongpuo Pork, this is plain outrageous. 10 small pieces of pork that are too sweet up to the point that I want to vomit, 3 pieces of unwashed vegetable tasting like grass, and a base sauce, which is just soy sauce and sugar.

Even the rice, it's dry. It must be cooked in lunchtime, judging by the texture and lack of moisture.

Imagine cooking like this and calling this a restaurant? Imagine failing all the steps to make good food? Plating, taste, delivery, freshness, aroma, body, temperature, and NONE were accomplished.

Manager, talk to your chef, ask what happened, develop a HACCP plan, follow the FIFO and 4-2 hour rules, keep in mind that when you cook, you have the responsibility to at least produce at least EDIBLE food.

Time is not an excuse. If your restaurant opens from 11 to 10, you have to maintain your professionalism, FROM 11 TO 10. ALL HOURS.

This restaurant had a great use of contrast, I must admit, we were expecting top-notch delicacies in this luxurious restaurant, but got pig food that costs more than 100 dollars with a top-up of...