Hoo boy, where do I start? We visited in Nov, and unfortunately, this is the worst hotpot OR buffet restaurant that I've been to in Australia, and a definite low point of our GC vacation. The long and short of it is that the service is bad, the food is worse, and even the limited options available start disappearing over an hour before closing.
Feel like having charcoal grilled skewers? Half of the reviews are outdated - this place no longer serves skewers, it has been replaced with "BBQ", but the BBQ is a hot plate with no charcoal, at $43 p/p. That wouldn't necessarily be a problem, except for the fact that literally every single meat option is marinated. If you don't like sweet marinated meat on your barbie, you're out of luck. This, again, wouldn't be such a huge problem if the hotpot was half-decent, but... you guessed it. The few frozen hotpot meats tucked away in a corner were tough and flavourless, and there is a very minimal variety of hotpot ingredients in general - you would get a significantly better selection at any budget malatang restaurant for less than half the price. The 2 hotpot flavours that we tried were incredibly bland.
To add insult to injury, the 4 or so desserts available taste like stale Woollies leftovers, the "hot" meals were nearly room temperature, and some of them were removed at 8.15pm, over an hour before closing time. This included the fried rice, which was, incidentally, one of the THREE carb options available in the entire restaurant. Partner got fried rice immediately after he was seated, said there was plenty left, I went for it a few minutes afterwards and it was gone. Asked the lady in charge if they could replenish it, she shrugs and says "we don't have this". Oh, and the "cold" drinks are all room temperature, too, unless you feel like having fluorescent-colored Fanta slushies. Enjoy.
We left hungry and dissatisfied, as the food was just so unappetizing. An absolute rip-off for $43pp - you could get a better, more satisfying meal for that price (or less) at almost every hotpot or KBBQ restaurant in the Brisbane area. The staff could clearly see that we were not happy and didn't care. Had to ask twice for spoons to be replaced in the empty spoon tray (because we were not given spoons), and again the shrug and utter lackadaisical attitude. The young lady cleaning the floor near closing time was nice, I guess, but you won't be interacting much with her.
Was part of it because we arrived "near closing time", as in 75 whole minutes before closing? Yes, perhaps, and they made us very (very, very) aware of this fact, with the middle-aged man at the counter basically standing right in our faces as we looked at the menu at our tables on arrival. However, the 8.15pm booking slot is actually available on their website (so it wasn't a case of "entitled travelers show up after kitchen closes asking for meals"), and some of the issues are unlikely to be better at any other time. At any rate, I certainly wouldn't spend $86 testing...
Read moreWe struggled to find the place but please note it is not down davison lane. It is located on the main road scarborough street. There are 2 flights of stairs to get to the venue but they do have a elevator avalible next to it. Myself and my partner went for lunch costing $35.80 each which is worth the price. As soon as we walked in it was pleasantly cool inside which gave us a sense of relief. We were then seated at our table to see we had the 4 hot pot and a grill plate at the table. It was our first time here but our usual was mainly just the bbq grill. We loved how much space there was in the venue and at our table we could comfortably fit 4 people but could possibly fit 6 at the table. Our waiter showed us around exsplaining how it works being our first time there. Meats,sauces,meat for hot pot only,seafood,hot foods and vegetables,drinks and slushies,desserts. There were plates places all around so easy access to grab the food. You also get a few selections on what soup you would like for your crock pot for cooking in only. Our waiter also made us some sauces to try which was absolutly yumm and considerate of him. We spent two hours here an absolutly enjoyed every moment and defintly left satisfied and happy.The only thing that i could fault was some meat did have abit of a tang in it as i dont do well with spice but if that is the case id advise use your own tongs as i believe maybe others were using the tongs to grab the marinated meat. It wasnt a issue just something to be aqare of , I still loved the food. So overall the cleanliness is immaculate, customer service was exspectional, plenty of space,food is fresh, alot of variety of foods, drinks/slushie avaliable for you (fizzy drinks extra) which was so helpful because we would spend alot of money on drinks at other venues and to have this it was really appreciated. We stayed longer so I would highly recommend this place , it is definetly our top favourite bbq buffet in Gold Coast so we will be back but with our friends and family. Thanks for the great first...
Read moreThe manager is an amazing lady we were having problems booking online with the voucher we purchased and she was really helpful and took our booking over the phone plus she remembered us each time we went and she made us feel very welcome..
My husband, my 2 year old son and myself have been here 3 times so far and as far as Korean bbq places go this place is pretty upper class, the tables are nice and big the chairs are huge and super comfortable so after gorging out on the amazing food you can sink back chill out and wait for the food coma to pass...
We love the marinated chicken and lamb yes you heard right lamb skewers, they have spicy or just marinated and it is yummy... They also have beef, seafood and tofu skewers, a good selection of hot food, Asian style sides like edamame, boiled peanuts, pickled cucumbers and of course Kim chi to name some...
Plus you get cooked prawns and an abundance of shaved meat like chicken, pork and beef plus lobster balls, seafood cakes, fish, octopus and buk choy, wombok and other Asian style vegetables that you can add to your soup base which is provided per person and you have about 8-10 different flavors, we tried the chicken and the spicy soup bases and both were amazing...
They also have some icecream, a small selection of cakes, biscuits and wafers to finish of your meal and of course tea, coffee, water, juice and frozen drinks... All in all we would...
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