Goulburn Soldiers Club — Restaurant in Goulburn

So disappointed with this club it looks so beautiful online and in person it really is stunning but honestly they should hand you a list of rules when you enter, or maybe a list of what you can do! Upon entering the receptionist was amazing and so friendly but it ended there. We are interstate visitors so we do not know the lay of the land, we were there for a birthday celebration. Firstly we were snapped at for our niece (3) entering the smokers area to see her Poppy, obviously we were not staying in there with her but the lady pretty much yelled at us to get children out of the area, so we scooped her up and went inside, still not good enough the same lady pretty much herded us like sheep saying not far enough go to the other side of the club the child can't be here, upon getting to the 'child' friendly part of the club, we missed the announcement about the 1 minute silence most likely due to being told off about the 'child', so we were then ordered to holt and shushed by a local at the bar, obviously we were not aware of the 1 minute silence every day at 6pm, we are NOT local and there is ZERO signage about this. So we obviously were very sorry and remained still and silent. We went to the playground for a safe place for the 'child' that had been yelled at twice now, only to be told to buy socks, then no alcohol in the area, where there is signage to say children must be supervised, so I stayed soft drink in hand only to be marched out for having glass, are you actually kidding me at this point?! No plastic cups available so you must supervise with no beverage of any kind in hand. So dinner, don't even think of using a members card for multiple orders because thats a big no no too, at this point everyone is over the rules and the can do and can't dos of this club. Try enjoy your meal in the sweltering heat of the club, we think the hotter it is the more people will drink, its the only reason we could think of for making people sweat balls during dinner! Then there are the hovering staff wanting to take you drink glasses as soon as you've had the last sip and the plate as soon as you put your knife and fork down, and saying 'hi friends can we clear the table' doesn't make it ok or cute, just no. This is a one and done, it was not our first choice and will never be our choice again should we return to the area. Not a pleasant experience at all unfortunately. We did try to chat about it on our way out but were fobbed off by the wait staff who did seem very busy and under staffed and frankly it was too damn hot to try find...

Came here with the missus & two small kids for dinner, Upon entering the lift I noticed the carpet was filthy & heavily stained, The kids had a play in the indoor play area for a little while & I had to cut it short because the odour in the air smelt like we were in a dog kennel.

We then proceeded to walk to the dining area in the back corner & I immediately noticed that the soft seats at the back have not been cleaned in a very long time as there was smudged food & some glitter substance on the seat padding, I then had to use about 10 baby wipes to scrub the seats & tables down to try & sit down with the family without dirtying our clothes, I then had a look at the menu, we ordered two chicken snitzel meals & a supreme pizza, Wait time was not to bad although I didn’t enjoy the food at all, the salad was soggy & the chips overly salted & the gravy on the chicken was poured into the salad as well, The main issue with our food was that the pizza was so horrible that it was practically inedible, It was served cold from the beginning & the pizza base was hard & smelled like a freezer smell & the chicken was very dry & lacked any toppings to the outer 5cm portion around the whole perimeter, I tried to take a few bites here & there, each bite was met with a struggle to try & chew & swallow it as it lacked any pizza flavour what so ever, it’s like they are trying to save their toppings as the cheese was skimped on as well, The whole experience with Goulburn Soldiers club for dinner with the family was ruined with the poor quality overpriced food & the poor hygiene of the facility, all this combined was definitely enough for me & I had to cut the visit short & leave the place. I don’t think I would ever go there again in the future nor would I recommend my friends or family to go...

What an absolutely shame! We had dinner here tonight my husband ordered spaghetti and I ordered the grilled chicken Caesar salad, my husbands meal was fine but unfortunately my chicken had been pre cooked the day before and apparently finished off in the oven. It taste terrible and smelt terrible. I went to let them know at the order counter and asked if the chicken had been cooked fresh the young man went and asked the CHEF and he informed me of what he said which was what I mentioned earlier. I said I couldn’t eat it as it was terrible and for $26 I would expect fresh grilled chicken as most other places manage to do. There was no offer of replacement or anything else. Apparently the lady next to us who is a local said it’s quite a common complaint. We were early for dinner so there was no excuse as to being busy. What a shame as it’s such a lovely town and great area. I would not recommend eating here. I did let the lady at reception know also hopefully they rectify the issue and deliver better quality of food moving forward. Oh and by the way I have sent an email, let’s hope great...