Robertsons Bakery & Hearth Kitchen — Restaurant in Hay

The worse bakery ever, over priced coffee, they said because I had soya milk that’s why the price was 7 bucks for a small coffee., they charged me the same for a skim milk coffee, my wife read that skim milk was no extra charge. When I asked them they just ripped out change from the till and slapped the change in my hands, showing me attitude. Wow never seen that before. and their steak pie was just plain old mince pie. Tasted horrid $8 bucks. Later a local told me that even the locals don’t go there. Don’t understand why they have a decent rating. Very questionable who is giving these ratings and what is the standards like. I would never recommend this place to anyone and will never be...

My family and I stopped by this bakery for breakfast on a long road trip we were doing. Don't judge a book by it's cover as they say, and don't judge this little country corner shop by its exterior or location.

It was one of our best breakfast meals on the entire trip!! We ordered a big breakfast, toasted banana bread, a B&E roll and a B&E sandwich and a couple of coffees, and each meal was cooked to perfection, ample portion sizes and absolutely delicious!! Everything tasted fresh and well made and on top of that, the staff were friendly.

It truly was a great feed and if I'm ever travelling through Hay again, I will most...

Food is terrible here to say the least, the staff all charge different prices for food, management seems to be non existent, blow flies in cabinet with cakes YUM, there can be upto 10 ppl standing waiting to be served and the staff will not even serve them until they are ready and finnished their conversation with themselves, only one girl in there knows how to make a salad roll, the rest all just give you a skimp of filling. The coffee OMG I think nescafe is better than the sewage in a cup they serve in there, all the staff seem to be short on a few brain cells.to say the least except for the islander girl...