A Disastrous Experience at Chatorey: Unprofessional and Unapologetic
My visit to Chatorey was nothing short of a nightmare, and I feel compelled to share my experience to caution others.
I booked a table through their official website, trusting that the reservation system they advertise would work as intended. Upon arrival, however, I was met with complete indifference. The staff rudely informed me that they do not acknowledge online bookings, claiming their reservation system âdoesnât work.â Instead of taking responsibility for this glaring flaw in their operations, they told me I would have to wait an additional 40 minutesâthis, despite the fact that I had a hungry child with me.
What was even more infuriating was their dismissive and hostile attitude. When I raised the issue, I was met with defensiveness rather than an apology. They repeatedly emphasized that the website was ânot their responsibility,â essentially washing their hands of the situation. The blame-shifting and lack of empathy were not only unprofessional but downright insulting.
A restaurant that promotes a reservation system it refuses to honor and shows no accountability for its failures is a business that doesnât respect its customers. Chatoreyâs inability to manage such a basic aspect of hospitalityâpaired with the outright rudeness of the chefâcompletely ruined what should have been an enjoyable experience.
I strongly urge anyone considering dining at Chatorey to think twice. If they cannot handle something as simple as a reservation, I shudder to think about the other aspects of their service. This was a perfect example of how NOT to treat customers. Chatore has a long way to go before it can be considered a trustworthy or customer-centric establishment. Until then, avoid it...
   Read moreMy experience of this place Chatorey is totally opposite to what I had thought.. Yes you read it right folks! I was very skeptical at first instant since getting Indian food or a fusion food with the peculiar taste buds is way too much of an expectation for someone like me whoâs a total vegetarian.. But to my utter surprise I think it turned out to be one of my best decision of trying the Chatorey type food. It was mind blowing especially the Chole Bhatoore which is very difficult to find here or May be u will get this in a packed form in one of the Indian store..I am glad I made a right decision of having it at their food truck.. I was literally awe struck with the plating, the portion size and the heartfelt smiles that was being poured in to further ensure that it tastes better.. @ Mr. Karan it was terrific.. my taste buds have still not come out of that experience and trust you me it was really awesome..To top it up the Samosa chaat was also very nice..I cherished eating it twice and canât express my feeling that eating Indian food at your place was really divine. I wished I had the opportunity of getting it packed while coming to India..lol..No worries I find myself eating again at your lovely food truck Chatorey sometime soon and this time around I will make sure that I try some fusion too! All the very best guys..Till we meet...
   Read moreOne of the best, most authentic Indian food in Melbourne.
Every single dish here is the most authentic and full of masala and flavour. No other restaurant even comes close.
Most other restaurants have the stereotypical curry that tastes boilerplate and doesnât have enough flavour. The street food here is extremely authentic and full of flavour.
Just to vouch even more, I have lived my entire life in India and have eaten the street food from Delhi, Surat, Mumbai, Ahmedabad, Chandigarh, and most parts of Uttar Pradesh. This comes very close. The chaat is very good here and a must try. I always get the Chaat Explosion to get a taste of everything. Get the Chilli Garlic Naan (really good, unlike other wimpy Naans here in Melbourne with their smudge of yellow coloured mystery garlic that has no taste). The Changezi curries are really good if you want to deviate from the usual.
The portion size is awesome. Things fill you up pretty nicely for the amount of money youâre paying.
The only gripe I have with this restaurant is the bright white lighting during dinner time, the chaos of the music being played and there being minimal space to sit (there are only 2 tables, these are always full, apart from these 2 tables they have âspaceâ connected to the wall but this is very little to...
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