Food was excellent overall despite the bun looking like the chef sat on it. and service staff were great and accommodating. However the chef in charge was extremely rude. Our 1 year old grand daughter had a 1 minute squeal as she was happy with the loud music being played and a bit hungry. He shouted across from the kitchen to control the ‘scream’ from our 1 year old kid. A better way was to approach us and speak properly. Plus the restaurant was empty at that time. It spoiled our experience as my daughter and her grand mother felt...
Read moreI've eaten here a bunch of times. Today, so much meat was burnt. The guy who seems like the manager handled this very defensively. I've never had a burger like that in this very SAME franchise.
I can understand there's grilled line and bacon crisps. And you can't serve it rare. But i had well cooked burger in your place and other franchises without the issues i had today. That doesn't include gaslighting.
Little respect. Very defensive. Bad communicator. Racist vibe. Never gonna eat there again. Also He made me think all grilled make...
Read moreThe service workers were lovely but after I confirmed my order with them literally three times they Forgot my Pepsi (I had to run back to get it when I was halfway to the train station) Then even after emphasizing what I ordered by asking "I got the IMPOSSIBLE garden goodness right?" and them responding with "yeah!"
I got home an hour later to realise they gave me the regular garden goodness and overcharged me.
Thankfully the staff were super nice and understanding when...
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