Newport 1881 Coffee - Pastries — Restaurant in Melbourne

My husband treated himself to a coffee and croissant with some kind of filling, after his morning run before starting his work day. The croissant filling was rancid (I know this because I bit into it after seeing it on the kitchen counter thinking he had bought it for me) Oh well, no problem - my husband took it back to the cafe later that afternoon after finishing work. The person he spoke to got very defensive, blamed it on him "leaving it in the car all day" and asked why didn't he return it right away as well. He also told him they receive the pastries fresh everyday - okay then maybe that's something they need to address with their supplier then? My husband is not a confrontational person so this reaction was absolutely unwarranted - not sure why he was bullied for paying for an item that was inedible, simply asking for a refund and politely letting them know so they were aware. It's a shame as their coffee is good but as locals it's just left such a bad taste in our...

Don’t listen to reviews about staff not wearing masks. A couple of them are medically exempt!!! If you bothered to actually talk to people you would know. They proactively wear badges to explain this too.

Coffee is great by the way. The best in the neighbourhood. They are awesome with kids always offering lollies or...

Really disappointing to see you staff member today not wearing a mask while serving customers. It’s been less than a week since you’ve had cases at your venue, the entire state is in lockdown because of the outbreak in the western suburbs and you’re openly disrespecting the rules, your own and the community’s...