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Rockpool Bar & Grill Melbourne — Restaurant in Melbourne

Name
Rockpool Bar & Grill Melbourne
Description
Modern Australian dishes offered in a luxurious establishment with high ceilings and moody lighting.
Nearby attractions
SEA LIFE Melbourne Aquarium
King St, Melbourne VIC 3000, Australia
Queensbridge Square
3 Queens Bridge St, Southbank VIC 3006, Australia
Melbourne Skydeck
7 Riverside Quay, Southbank VIC 3006, Australia
Immigration Museum (Museums Victoria)
400 Flinders St, Melbourne VIC 3000, Australia
Queens Bridge
Queens Bridge St, Southbank VIC 3006, Australia
Batman Park
2A Spencer St, Melbourne VIC 3000, Australia
Crown Aviary
Crown Towers Hotel Crown Melbourne, Level 3/8 Whiteman St, Southbank VIC 3006, Australia
The Trust
405 Flinders Ln, Melbourne VIC 3000, Australia
Art Masterclass Melbourne
555 Flinders Ln, Melbourne VIC 3000, Australia
National Gallery of Victoria
180 St Kilda Rd, Melbourne VIC 3006, Australia
Nearby restaurants
Conservatory
Crown Melbourne, Crown Towers, Level 1/8 Whiteman St, Southbank VIC 3006, Australia
Spice Temple
8 Whiteman St, Southbank VIC 3006, Australia
The Meat & Wine Co Southbank
Freshwater Place, 3 Queens Bridge St, Southbank VIC 3006, Australia
Criniti's Southbank
645 Freshwater Pl, Southbank VIC 3006, Australia
Bistro Guillaume
8, Riverside, Crown Melbourne, Whiteman St, Southbank VIC 3006, Australia
Nobu
8 Whiteman St, Southbank VIC 3006, Australia
Ging Thai
Crown Melbourne, Ground Floor/8 Whiteman St, Southbank VIC 3006, Australia
The Atlantic
8 Whiteman St, Southbank VIC 3006, Australia
Gradi at Crown Melbourne
8 Whiteman St, Southbank VIC 3006, Australia
Marmont
Crown Melbourne, Ground Level/8 Whiteman St, Southbank VIC 3006, Australia
Nearby hotels
Crown Melbourne
8 Whiteman St, Southbank VIC 3006, Australia
The Crown Promenade Melbourne
8 Whiteman St, Southbank VIC 3006, Australia
Platinum Apartments at Freshwater Place
1 Freshwater Pl, Southbank VIC 3006, Australia
Clarion Suites Gateway
1 William St, Melbourne VIC 3000, Australia
WRAP on Southbank
133-139 City Rd, Southbank VIC 3006, Australia
Ink Hotel Melbourne Southbank
167 City Rd, Southbank VIC 3006, Australia
Aura on Flinders
7 Katherine Pl, Melbourne VIC 3000, Australia
InterContinental Melbourne by IHG
495 Collins St, Melbourne VIC 3000, Australia
Vibe Hotel Melbourne
1 Queen St, Melbourne VIC 3000, Australia
Crown Metropol Melbourne
8 Whiteman St, Southbank VIC 3006, Australia
Related posts
Keywords
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Rockpool Bar & Grill Melbourne things to do, attractions, restaurants, events info and trip planning
Rockpool Bar & Grill Melbourne
AustraliaVictoriaMelbourneRockpool Bar & Grill Melbourne

Basic Info

Rockpool Bar & Grill Melbourne

Crown Casino, 8 Whiteman St, Southbank VIC 3006, Australia
4.2(1.1K)
Save
spot

Ratings & Description

Info

Modern Australian dishes offered in a luxurious establishment with high ceilings and moody lighting.

attractions: SEA LIFE Melbourne Aquarium, Queensbridge Square, Melbourne Skydeck, Immigration Museum (Museums Victoria), Queens Bridge, Batman Park, Crown Aviary, The Trust, Art Masterclass Melbourne, National Gallery of Victoria, restaurants: Conservatory, Spice Temple, The Meat & Wine Co Southbank, Criniti's Southbank, Bistro Guillaume, Nobu, Ging Thai, The Atlantic, Gradi at Crown Melbourne, Marmont
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Phone
+61 3 9081 0532
Website
rockpoolbarandgrill.com.au

Plan your stay

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Featured dishes

View full menu
Taramasalata With Bottarga And Salmon Roe
each
Chicken Liver Parfait With Pedro Ximenez And Hazelnuts
each
Zucchini Flower, Ricotta And Feta With Romesco Sauce
each
Caviar With Blini, Potato Crisps And Traditional Condiments
Freshly Shucked Oysters With Mignonette Sauce

Reviews

Nearby attractions of Rockpool Bar & Grill Melbourne

SEA LIFE Melbourne Aquarium

Queensbridge Square

Melbourne Skydeck

Immigration Museum (Museums Victoria)

Queens Bridge

Batman Park

Crown Aviary

The Trust

Art Masterclass Melbourne

National Gallery of Victoria

SEA LIFE Melbourne Aquarium

SEA LIFE Melbourne Aquarium

4.2

(7.3K)

Closed
Click for details
Queensbridge Square

Queensbridge Square

4.5

(298)

Open until 12:00 AM
Click for details
Melbourne Skydeck

Melbourne Skydeck

4.5

(6.8K)

Open 24 hours
Click for details
Immigration Museum (Museums Victoria)

Immigration Museum (Museums Victoria)

4.4

(1.5K)

Closed
Click for details

Things to do nearby

SENSAS - A Unique Multi-Sensory Experience
SENSAS - A Unique Multi-Sensory Experience
Tue, Dec 9 • 10:00 AM
6 Garden St, South Yarra VIC 3141, Australia, 3141
View details
Harry PotterTM: The Exhibition
Harry PotterTM: The Exhibition
Mon, Dec 8 • 10:00 AM
62 Dawson Street, Brunswick, 3056
View details
Titanic: A Voyage Through Time
Titanic: A Voyage Through Time
Mon, Dec 8 • 10:00 AM
Level 1, 206 Bourke Street, Melbourne, 3000
View details

Nearby restaurants of Rockpool Bar & Grill Melbourne

Conservatory

Spice Temple

The Meat & Wine Co Southbank

Criniti's Southbank

Bistro Guillaume

Nobu

Ging Thai

The Atlantic

Gradi at Crown Melbourne

Marmont

Conservatory

Conservatory

4.3

(1.3K)

$$$

Click for details
Spice Temple

Spice Temple

3.9

(453)

$$$$

Click for details
The Meat & Wine Co Southbank

The Meat & Wine Co Southbank

4.4

(1.9K)

$$$

Click for details
Criniti's Southbank

Criniti's Southbank

4.0

(2.8K)

Click for details
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Reviews of Rockpool Bar & Grill Melbourne

4.2
(1,057)
avatar
3.0
2y

ORDERED Nov 2023: 🍟 Steak tartare with 12 month Pyengana Cheddar and Potato Crisps ($36.00) 🥩 Cape Grim Dry Aged 36 Month Old Grass Fed: Rib eye on the bone 400g, 47 days ($95.00) 🥔  Sauteed Dobson's Potatoes with garlic, rosemary and wagyu fat ($19.00) 🥗 Radicchio, Cos and Endive Salad with Burnt Honey Vinaigrette ($16.00)

I spent $138.96 here.

REVIEW: ❌ My rib eye was strangely not as juicy as the scotch! My understanding is that they're from very similar areas of the cattle, with scotch noted as the "boneless rib-eye". That day, the rib eye was noticeably drier. The complimentary hot english & seeded mustard made it more bearable, but it's not the best rib eye I've ever had. ❤ The Sauteed Dobson's potato is still phenomenal and is enough to split between two.

Service although dressed to the nine's, seems too new. It's my fourth time at Rockpool and I found the service a little awkward, with multiple faces coming throughout the dining service. It seems more casual and toned down than when I first went 3 years ago.

Although they identified whose birthday it was between me/my partner, they did nothing else to make it special. 😊 ORDERED Apr 2023: 🐟  Crudo of Hiramasa Kingfish with smoked oysters mayonnaise nd karkalla ($39.00)

🦞 Wood fire grilled Tasmanian Rock Lobster with Garlic Butter 850g ($230.00) 🥩 Cape Grim Dry Aged 36 Month Old Grass Fed: Rib eye on the bone 400g, 52 days ($95.00) 🥕 Roasted carrots with thyme, garlic and hazelnuts ($19.00) 🥔  Sauteed Dobson's Potatoes with garlic, rosemary and wagyu fat ($18.00)

I spent $133.67 here.

REVIEW: A very fine establishment. Service is professional, friendly and everyone looks very smart. They remind you to arrive in their smart casual dress code.

The steak is my favourite and the best dish at Rockpool. Rib eye is incredibly tender and cooked deliciously. This is the third time I've been back, and I credit them to moving me away from the iconic mushroom sauce and onto mustard. With lots of complimentary mustard options from seeded, to dijon and english, you can find something to your liking. Compared to mushroom sauce, it drowns out the earthy steak flavour. However if you have a smear of mustard, you can enjoy the earthy taste yet add some interest to every steak bite. Give it a try! Potatoes were surprisingly and wonderfully crunchy. I didn't expect it to hold its crunch since it was sauteed, but there's something otherworldly magic going on. A must order side dish!

Rockpool provides you with the tools to pick at your own lobster. Although they carve up the main meaty parts, you can choose from your kit to ensure you get all the meat inside the legs. There's surprisingly a lot of meat! The most amount of meat I've ever seen in a lobster. Don't waste the legs. However, with the time it takes to pick out the legs your mouth does get that gritty dry taste that unfortunately comes with the territory.

We skipped dessert because we were way too full from the...

   Read more
avatar
3.0
14w

The night started with a cocktail I know about, as have it often, a Negroni. Unfortunately, it came watered down, as if they are trying to save on alcohol. This was disappointing as the price tag would have justified a better job on a very commonly made cocktail. In any case, that aside I looked forward to the meal. The entree came, calamari. This was a cold mess. You would have expected it would have been warm at least. Tasteless, and uninspiring. Any Chinese takeaway shop in the area would have done a much better job. At this point I'm thinking that perhaps this restaurant's forte is not cocktails and entrees, but meat. Now the two very expensive meat dishes came along... Cold, bland, one of them too chewy. On top of it all, the sauce they brought was hardly enough for 2 people, although they came around with more sauces as if to give us reprieve and an opportunity to hide the otherwise unsalted taste of the meat. I mean, this was it, at some point, we had a go a trying to discern the difference in taste without masking with a sauce. Believe me, there was no discernible taste to speak of. A BBQ at home would have tasted much better. Before you say I don't know anything about fine dining and dine meats, I can say that I've been fine dining for 2 decades and have been to the best meat restaurants here and overseas. Rockpool did not cut it meat wise on the night. Next came the best offering (cost wise) for wine. Nothing less than $50 for a glass of wine. Don't get me wrong, I'm not complaining about paying for a fine glass of wine. However, the same Yalumba of the same year I had , you can get the bottle at Liquorland for $20. My observation is about offering a cheap wine as an expensive wine, but I knew it was. In other words, you are paying through the nose not exclusively for a quality wine but because you are having it at Rockpool. Next came the dessert. Beautiful creme brulee, perfectly made, the saviour of the night food wise. Worthy of a top restaurant. Regarding the service, the main waiter (perhaps of Malay descent) at our table was perfect, knowledgeable, friendly and genuine. I cannot fault him, he is an asset to the restaurant. The ambience at this restaurant is amazing, beautiful location as well. At the end of the night out party had interesting comment about fine dining and current cultural state of affairs. Gone is the guaranteed quality meal in the past assured but being able to afford fine dining. What you get now is a multitude of people, even young people that would have been just out of high school, being able to afford a restaurant like this. What that perhaps does, is lowers the quality of the food, cheaper chefs perhaps, because the new clientele wouldn't know the difference anyway, so you sell the experience of dining at a place like this, without the full...

   Read more
avatar
2.0
1y

Very disappointed with the experience we had at Rockpool Melbourne. Took an inordinate amount of time to get the waiters attention to order our drinks and food, it almost felt that we had been forgotten about. Once we did have their attention the staff were friendly and the somilier was very knowledgeable and was able to help us to choose a great pinot noir from California. However, this is where the night went down hill. We ordered a number of items from the menu some as per suggestions from the wait staff and some on our own volition.

Presentation of the food was good. We started with bone marrow on toast a tasty dish, which was presented well. We also had the fried Moreton Bay bugs which were over cooked and chewy.

We shared a scotch fillet steak which along with the wine was the highlight of the evening, the rest of the dishes that came out of the kitchen were less than diserable, some not being edible.

We ordered the 1.3kg lobster a pricey dish, and as such you would expect it to be amazing. Both my partner and I found it to be raw in some parts and we actually had to send it back to the kitchen as it was so undercooked.

The staff and chefs admitted it was under cooked however when it came back it appeared that they had put it under the heat for a minute with actually no particular care given to the food, it came back still under cooked. The roast potatoes with garlic and rosemary were hard like little bricks, very over cooked and dry. The greens as a side smelt and tasted like they had been blow torched with butane and were not even edible in the slightest. (I even asked the waiters to smell the greens) as it was so foul.

While we showed the staff and explained how terrible the lobster and side dishes were the best we were offered was that we would not be charged for the sides, even noting we left almost all of the lobster as we were terrified we would start our holiday with a bout of gastro.

On top of this we had to keep asking staff for our wine to be refilled multiple times as they took the bottle away from the table, and even when asked to just leave it on the table insisted on taking it away.

We do note that wait staff were embarrassed at the level of the food and did offer us a free dessert, however after the state of most of the food that came to our table we opted for a whiskey, which we paid for instead. (In the hope it would kill any potential outbreak from uncooked lobster).

Very low, quality, for a meal costing around $1k, we will definitely not be recommending the Melbourne Rockpool restaurant to any friends travelling...

   Read more
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Jasmine (Jas.eats)Jasmine (Jas.eats)
ORDERED Nov 2023: 🍟 Steak tartare with 12 month Pyengana Cheddar and Potato Crisps ($36.00) 🥩 Cape Grim Dry Aged 36 Month Old Grass Fed: Rib eye on the bone 400g, 47 days ($95.00) 🥔  Sauteed Dobson's Potatoes with garlic, rosemary and wagyu fat ($19.00) 🥗 Radicchio, Cos and Endive Salad with Burnt Honey Vinaigrette ($16.00) I spent $138.96 here. REVIEW: ❌ My rib eye was strangely not as juicy as the scotch! My understanding is that they're from very similar areas of the cattle, with scotch noted as the "boneless rib-eye". That day, the rib eye was noticeably drier. The complimentary hot english & seeded mustard made it more bearable, but it's not the best rib eye I've ever had. ❤ The Sauteed Dobson's potato is still phenomenal and is enough to split between two. Service although dressed to the nine's, seems too new. It's my fourth time at Rockpool and I found the service a little awkward, with multiple faces coming throughout the dining service. It seems more casual and toned down than when I first went 3 years ago. Although they identified whose birthday it was between me/my partner, they did nothing else to make it special. 😊 ----- ORDERED Apr 2023: 🐟  Crudo of Hiramasa Kingfish with smoked oysters mayonnaise nd karkalla ($39.00) 🦞 Wood fire grilled Tasmanian Rock Lobster with Garlic Butter 850g ($230.00) 🥩 Cape Grim Dry Aged 36 Month Old Grass Fed: Rib eye on the bone 400g, 52 days ($95.00) 🥕 Roasted carrots with thyme, garlic and hazelnuts ($19.00) 🥔  Sauteed Dobson's Potatoes with garlic, rosemary and wagyu fat ($18.00) I spent $133.67 here. REVIEW: A very fine establishment. Service is professional, friendly and everyone looks very smart. They remind you to arrive in their smart casual dress code. The steak is my favourite and the best dish at Rockpool. Rib eye is incredibly tender and cooked deliciously. This is the third time I've been back, and I credit them to moving me away from the iconic mushroom sauce and onto mustard. With lots of complimentary mustard options from seeded, to dijon and english, you can find something to your liking. Compared to mushroom sauce, it drowns out the earthy steak flavour. However if you have a smear of mustard, you can enjoy the earthy taste yet add some interest to every steak bite. Give it a try! Potatoes were surprisingly and wonderfully crunchy. I didn't expect it to hold its crunch since it was sauteed, but there's something otherworldly magic going on. A must order side dish! Rockpool provides you with the tools to pick at your own lobster. Although they carve up the main meaty parts, you can choose from your kit to ensure you get all the meat inside the legs. There's surprisingly a lot of meat! The most amount of meat I've ever seen in a lobster. Don't waste the legs. However, with the time it takes to pick out the legs your mouth does get that gritty dry taste that unfortunately comes with the territory. We skipped dessert because we were way too full from the mains. A shame!
Stu WStu W
Very disappointed with the experience we had at Rockpool Melbourne. Took an inordinate amount of time to get the waiters attention to order our drinks and food, it almost felt that we had been forgotten about. Once we did have their attention the staff were friendly and the somilier was very knowledgeable and was able to help us to choose a great pinot noir from California. However, this is where the night went down hill. We ordered a number of items from the menu some as per suggestions from the wait staff and some on our own volition. Presentation of the food was good. We started with bone marrow on toast a tasty dish, which was presented well. We also had the fried Moreton Bay bugs which were over cooked and chewy. We shared a scotch fillet steak which along with the wine was the highlight of the evening, the rest of the dishes that came out of the kitchen were less than diserable, some not being edible. We ordered the 1.3kg lobster a pricey dish, and as such you would expect it to be amazing. Both my partner and I found it to be raw in some parts and we actually had to send it back to the kitchen as it was so undercooked. The staff and chefs admitted it was under cooked however when it came back it appeared that they had put it under the heat for a minute with actually no particular care given to the food, it came back still under cooked. The roast potatoes with garlic and rosemary were hard like little bricks, very over cooked and dry. The greens as a side smelt and tasted like they had been blow torched with butane and were not even edible in the slightest. (I even asked the waiters to smell the greens) as it was so foul. While we showed the staff and explained how terrible the lobster and side dishes were the best we were offered was that we would not be charged for the sides, even noting we left almost all of the lobster as we were terrified we would start our holiday with a bout of gastro. On top of this we had to keep asking staff for our wine to be refilled multiple times as they took the bottle away from the table, and even when asked to just leave it on the table insisted on taking it away. We do note that wait staff were embarrassed at the level of the food and did offer us a free dessert, however after the state of most of the food that came to our table we opted for a whiskey, which we paid for instead. (In the hope it would kill any potential outbreak from uncooked lobster). Very low, quality, for a meal costing around $1k, we will definitely not be recommending the Melbourne Rockpool restaurant to any friends travelling through Melbourne.
Hot SauceHot Sauce
It is with genuine disappointment that I provide the following review. I had been looking forward to visiting this institution for many years now due to its excellent reputation. My two girlfriends and I had booked a two night stay at crown with Rockpool for dinner on the first night to celebrate annual leave on 21/04/2022 after a long stint working on the frontline during the pandemic. Food and initial service was very satisfactory until my friend and I tasted the kingfish sashimi dish (pictured). I am highly familiar with the flavour, smell and texture of fresh kingfish sashimi as it is a favourite, however this dish was not at all fresh. It smelled/tasted overly fishy and was also abnormally chewy in texture. Other fans of sashimi will know these are not characteristics of a fresh product, but a spoiled one. Following dinner later in the evening, my friend and I who both tried the fish were both very unwell for several hours with symptoms of food poisoning. The following morning still intermittently unwell, I ventured back to the restaurant to politely provide our feedback from our dining experience. Upon speaking to the restaurant manager at the time, she was incredibly dismissive of the feedback and instead accused me of something else I ate that day and that it couldn’t possibly be their food. I informed her of the timeframes with dining at RP and being unwell and that my diet had been very consistent leading up to this experience. She continued to dismiss the obvious fact that the kingfish was not fresh and no apology or acknowledgement of any fault was communicated to me. Later that day, we contacted them again by phone and this time spoke to another manager who was very lovely to deal with - she listened to the feedback and apologised profusely for the terrible experience. She kindly offered us a complimentary degustation to make up for the poor dining experience. However, I have been attempting to book this (apparently empty) generous offer for well over a year now, but my emails have been met with no responses and hence now providing the review. I had very high expectations for this place, but this dining experience left me ill in bed for majority of the duration of our paid stay at the hotel as well as feeling incredibly disrespected in attempting to provide honest feedback on our dining experience. This place will forever be tarnished to me and I will not be back, but I sincerely hope my experience was an isolated one and RP can learn from it.
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ORDERED Nov 2023: 🍟 Steak tartare with 12 month Pyengana Cheddar and Potato Crisps ($36.00) 🥩 Cape Grim Dry Aged 36 Month Old Grass Fed: Rib eye on the bone 400g, 47 days ($95.00) 🥔  Sauteed Dobson's Potatoes with garlic, rosemary and wagyu fat ($19.00) 🥗 Radicchio, Cos and Endive Salad with Burnt Honey Vinaigrette ($16.00) I spent $138.96 here. REVIEW: ❌ My rib eye was strangely not as juicy as the scotch! My understanding is that they're from very similar areas of the cattle, with scotch noted as the "boneless rib-eye". That day, the rib eye was noticeably drier. The complimentary hot english & seeded mustard made it more bearable, but it's not the best rib eye I've ever had. ❤ The Sauteed Dobson's potato is still phenomenal and is enough to split between two. Service although dressed to the nine's, seems too new. It's my fourth time at Rockpool and I found the service a little awkward, with multiple faces coming throughout the dining service. It seems more casual and toned down than when I first went 3 years ago. Although they identified whose birthday it was between me/my partner, they did nothing else to make it special. 😊 ----- ORDERED Apr 2023: 🐟  Crudo of Hiramasa Kingfish with smoked oysters mayonnaise nd karkalla ($39.00) 🦞 Wood fire grilled Tasmanian Rock Lobster with Garlic Butter 850g ($230.00) 🥩 Cape Grim Dry Aged 36 Month Old Grass Fed: Rib eye on the bone 400g, 52 days ($95.00) 🥕 Roasted carrots with thyme, garlic and hazelnuts ($19.00) 🥔  Sauteed Dobson's Potatoes with garlic, rosemary and wagyu fat ($18.00) I spent $133.67 here. REVIEW: A very fine establishment. Service is professional, friendly and everyone looks very smart. They remind you to arrive in their smart casual dress code. The steak is my favourite and the best dish at Rockpool. Rib eye is incredibly tender and cooked deliciously. This is the third time I've been back, and I credit them to moving me away from the iconic mushroom sauce and onto mustard. With lots of complimentary mustard options from seeded, to dijon and english, you can find something to your liking. Compared to mushroom sauce, it drowns out the earthy steak flavour. However if you have a smear of mustard, you can enjoy the earthy taste yet add some interest to every steak bite. Give it a try! Potatoes were surprisingly and wonderfully crunchy. I didn't expect it to hold its crunch since it was sauteed, but there's something otherworldly magic going on. A must order side dish! Rockpool provides you with the tools to pick at your own lobster. Although they carve up the main meaty parts, you can choose from your kit to ensure you get all the meat inside the legs. There's surprisingly a lot of meat! The most amount of meat I've ever seen in a lobster. Don't waste the legs. However, with the time it takes to pick out the legs your mouth does get that gritty dry taste that unfortunately comes with the territory. We skipped dessert because we were way too full from the mains. A shame!
Jasmine (Jas.eats)

Jasmine (Jas.eats)

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Very disappointed with the experience we had at Rockpool Melbourne. Took an inordinate amount of time to get the waiters attention to order our drinks and food, it almost felt that we had been forgotten about. Once we did have their attention the staff were friendly and the somilier was very knowledgeable and was able to help us to choose a great pinot noir from California. However, this is where the night went down hill. We ordered a number of items from the menu some as per suggestions from the wait staff and some on our own volition. Presentation of the food was good. We started with bone marrow on toast a tasty dish, which was presented well. We also had the fried Moreton Bay bugs which were over cooked and chewy. We shared a scotch fillet steak which along with the wine was the highlight of the evening, the rest of the dishes that came out of the kitchen were less than diserable, some not being edible. We ordered the 1.3kg lobster a pricey dish, and as such you would expect it to be amazing. Both my partner and I found it to be raw in some parts and we actually had to send it back to the kitchen as it was so undercooked. The staff and chefs admitted it was under cooked however when it came back it appeared that they had put it under the heat for a minute with actually no particular care given to the food, it came back still under cooked. The roast potatoes with garlic and rosemary were hard like little bricks, very over cooked and dry. The greens as a side smelt and tasted like they had been blow torched with butane and were not even edible in the slightest. (I even asked the waiters to smell the greens) as it was so foul. While we showed the staff and explained how terrible the lobster and side dishes were the best we were offered was that we would not be charged for the sides, even noting we left almost all of the lobster as we were terrified we would start our holiday with a bout of gastro. On top of this we had to keep asking staff for our wine to be refilled multiple times as they took the bottle away from the table, and even when asked to just leave it on the table insisted on taking it away. We do note that wait staff were embarrassed at the level of the food and did offer us a free dessert, however after the state of most of the food that came to our table we opted for a whiskey, which we paid for instead. (In the hope it would kill any potential outbreak from uncooked lobster). Very low, quality, for a meal costing around $1k, we will definitely not be recommending the Melbourne Rockpool restaurant to any friends travelling through Melbourne.
Stu W

Stu W

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Find a cozy hotel nearby and make it a full experience.

It is with genuine disappointment that I provide the following review. I had been looking forward to visiting this institution for many years now due to its excellent reputation. My two girlfriends and I had booked a two night stay at crown with Rockpool for dinner on the first night to celebrate annual leave on 21/04/2022 after a long stint working on the frontline during the pandemic. Food and initial service was very satisfactory until my friend and I tasted the kingfish sashimi dish (pictured). I am highly familiar with the flavour, smell and texture of fresh kingfish sashimi as it is a favourite, however this dish was not at all fresh. It smelled/tasted overly fishy and was also abnormally chewy in texture. Other fans of sashimi will know these are not characteristics of a fresh product, but a spoiled one. Following dinner later in the evening, my friend and I who both tried the fish were both very unwell for several hours with symptoms of food poisoning. The following morning still intermittently unwell, I ventured back to the restaurant to politely provide our feedback from our dining experience. Upon speaking to the restaurant manager at the time, she was incredibly dismissive of the feedback and instead accused me of something else I ate that day and that it couldn’t possibly be their food. I informed her of the timeframes with dining at RP and being unwell and that my diet had been very consistent leading up to this experience. She continued to dismiss the obvious fact that the kingfish was not fresh and no apology or acknowledgement of any fault was communicated to me. Later that day, we contacted them again by phone and this time spoke to another manager who was very lovely to deal with - she listened to the feedback and apologised profusely for the terrible experience. She kindly offered us a complimentary degustation to make up for the poor dining experience. However, I have been attempting to book this (apparently empty) generous offer for well over a year now, but my emails have been met with no responses and hence now providing the review. I had very high expectations for this place, but this dining experience left me ill in bed for majority of the duration of our paid stay at the hotel as well as feeling incredibly disrespected in attempting to provide honest feedback on our dining experience. This place will forever be tarnished to me and I will not be back, but I sincerely hope my experience was an isolated one and RP can learn from it.
Hot Sauce

Hot Sauce

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