I came in at about 9:30am today (9th Oct) after my vaccination. First time, so I was looking at the menu for something substantial since I hadn't eaten and was told that the items on the menu (which is right in front of the counter) wasn't available as it was just lunch only; that's fine. No issues there. Except that I could hear the caucasian woman with the dark red/purple tinted hair and the Asian woman with the two braids (both on the coffee machine), talking about me. Particularly the red/purple haired one. Talking about how they don't get why people try to order from the lunch menu, with a judgemental tone like I'm inconveniencing them or being rude to them. Maybe make snide comments a little more quietly? I'm literally 1.5m to 2m away from them. I get anxious and panic when I'm going to a new place because I don't know what they offer. This is why.
The woman on the till/register was nice though; took the time to explain what what was available, friendly throughout the entire interaction. I hope the red/purple woman(who made the original comment) gets fired though. Complain about me if you want, but do it quietly. I was in hospitality for 8 years, I get it. But being nice is a part of your job...
Read moreDear All,
This announcement is to all & who are involved in the service Industry who have gone above and beyond, selflessly serving and continue to provide great customer service within the local communities.
Now if you ever read the obnoxious comments/review below made by an individual named Tania Piazzese i.e.
"Her oral statements clearly reflects poor mental judgement & hate towards humanity".
Tania's Piazzese unwarranted attack is an act of Defamatory (Defamation) which states False Allegations made on Google Review. Her Allegations falls under what we call (False & Misleading Misinterpretation) i.e. Tania knew the truth and the matter, yet insisted to lied anyways knowing her claims are false.
What could a staff member in the cafe have said or done to have such obscure written communication against (He) by Tania??? Impact Tania's oral written statement sounds just as bad, if not much more abusive compare to the so called bad service she thought received at the cafe.
Tania's oral and written communication via Google Review and false statements has harmed reputations. This constitute a tort or a crime, meaning Tania's intention is to inflict suffering,...
Read moreI decided to get an ice coffee from this place. The first coffee they made they had forgot to put sugar in it. The guy working grabbed some sugar packets and was going to put it in the ice coffee. I asked if the sugar was going to melt as the coffee is now cold. He got frustrated and threw the sugar packets on the bench and grabbed my coffee and walked off coz he was "just going to make a new one". He walked back to get something and I calmly said "I know you are busy but it was unnecessary to throw the sugar packets on the bench" the guy then started to raise his voice at me and said that he didn't throw the packets at me. I tried to explain to him that that's not what I said, he kept talking over me and then walked off. He then returned with my coffee and started to raise his voice at me again and wouldn't let me talk to explain myself. He walked off on me again. So I decided to leave with my coffee and he started to mock me as I was walking away. I then returned and demanded a refund. I wish I got his name. He was so rude and arrogant. For whoever reads this, stay clear of the Asian guy with glasses. No customer service...
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