We had a weekend away to Melbourne for my husband's birthday. The staff organised a complimentary non alcoholic bottle of wine (we don't drink alcohol), and a card.
I booked this place because I was looking for a decent pool- this was the best pool I've ever experienced. Modern, clean, lots of chill seating areas, shower to rinse off, pool towels. The gym is really big, they have 2 different sets of dumb bell. One set goes from 2.5kg-25kg, and the other tower of dumbbells goes from 1kg-10kg. There are gym mats, many different cardio equipment options, a cable machine, dip and chin up frame, 2x incline benches, complimentary towels and water, there was a funky dressed cleaner with face tats who was doing an amazing job of keeping everything tidy.
The exec king suite with city view was great, everything you needed, enough room to move, table for 2 and a bench seat at the window. I ordered this room because I organised a mobile massage guy (Anthony- amazing, google him), and the massage table fit with ease. The bed was comfy, the pillows were great (some reviews say the profile is high, but it's not, it's squishy and on the lower profile side), and TV opposite the bed (was nice watching a movie in bed).
Check in and out was a breeze. This place is really well staffed, everyone bends over backwards to help. Laurence was helpful in escorting the massage guy to our room to maintain a surprise.
There are robes and slippers, coffee machine, kettle, tea, milk, Kevin Murphy bodywash shampoo conditioner soap bar and body cream (fancy right?!), sanitary bags, shower cap, dental kit, vanity kit, blowdryer, iron, hanging closet, hook for hair straightener. Shower, toilet, towels was clean and spacious.
Saving the best for last. The BREAKFAST OMG. The concierge (a beautiful Asian background woman- don't know her name), escorted us to a table and always tried to give us a window table and took coffee orders straight away. The kitchen is lead by head chef Silva. This guy makes the best omelettes and the whole kitchen staff bend over backwards. I even overheard a pregnant woman mentioning this and Silva was straight onto it making sure the eggs were well done. Nothing is a hassle; you want dairy free milk, bacon cooked crispy, eggs Benedict, poached eggs, shakshuka eggs, another coffee- no probs! And again, this place is WELL staffed, so many people at your beck and call. The condiments for the omelette were a stand out for me- fried shallots, chilli oil, Coriander, fresh chilli, garlic ginger oil, soy sauce. There was an abundance of fresh fruit, coongee, rice or noodles, all the pastries, salad bar, cheese, cereals, all the cereal condiments, yogurt, salad- for a buffet breakfast, this is the best I've had in Aus.
It is kid friendly (high chairs, lots of kids enjoying the pool and buffet), although we travelled without kids this trip.
I read some of the reviews and felt compelled to do a comprehensive review as I think this is a very luxurious and affordable accomodation in the heart of Melbourne, I recommend including breakfast in your...
Read moreHaving stayed at Centric hotels in Montevideo and Miami before, I was curious to see how the new Melbourne property would stack up. Having stayed here in the first week of opening and then again just last month, I’m delighted to say that it’s amazing! Great location, just a block from Southern Cross station, amazing super modern rooms and a great breakfast on the top floor which was luckily free for Globalist members, otherwise quite overpriced for the tiny (but tasty) portions. Received an amazing upgrade to a one bedroom suite with bay views both times which is so much appreciated! Everything in this hotel is of a modern but clean design, very different from what you’d get at a Park Hyatt for example. There seems to be a bit of a Middle Eastern or North African theme going on in this hotel with lots of burnt red coloured tiles and big carpets as lounge seats by the pool- it also matches the cuisine style up in the restaurant. Interestingly, this is paired with very clean lines and simple wooden finishing and wooden floorboards in the room, something that’s more akin Scandinavian interior design. Very interesting and fancy without being overbearing.
We love this concept- way more modern than traditional Hyatts but still a classy high quality luxury experience. In style more like an Andaz but maybe one grade down from there. We encountered only a few little glitches with housekeeping during our first stay: Toilets not properly cleaned in days, finger marks left on all surfaces, dining room table not swiped a single time during our stay- probably all ours but it still doesn’t feel right just out of Covid lockdown). Luckily, it was all fixed quickly after complaining and I give them some slack during the first week (the few housekeeping staff we’ve met, have all been super stressed and rushed). On our second stay, everything ran much more smoothly so I think it just took a while to iron this out.
We loved the modern, very clean design throughout and the fancy indoor pool which was great for a splash or to hang out and relax even- we enjoyed that they played current EDM/pop music rather than the usual retiree stuff you have to often have to listen to in these places or the Melbourne-typical soft rock madness that they make you endure up at the restaurant.
All in all a great new addition to Melbourne- we solidly loved it and have already booked our next stay in March. Oh, one last remark: This property is clearly targeted at adults and not a place to drag your children to. Someone will bring their little screetchers sooner or later and piss everyone else off no doubt, but I would certainly not recommend it to families with young children. Plenty of places out there that are way...
Read moreA Luxurious Escape in Melbourne: Hyatt Centric Exceeds Expectations
My recent three-week stay at the Hyatt Centric Melbourne was nothing short of extraordinary, and I am thrilled to share my overwhelmingly positive experience. From the moment I stepped through the doors, the exceptional service and attention to detail, led by the remarkable staff members Luis, Stevie, and Lockie, made this stay an unforgettable one. In addition to the outstanding service, the city tour I embarked on with Stevie, the knowledgeable concierge, added an extra layer of enjoyment to my time in Melbourne.
Upon my arrival, Luis at the front desk extended a warm and sincere welcome, setting the tone for the exceptional hospitality that awaited me throughout my stay. His efficiency and genuine care for guests made the check-in process seamless, and his insightful recommendations for exploring the city were invaluable.
Throughout my stay, Stevie, the concierge, was an invaluable resource. His passion for Melbourne and dedication to ensuring guests have an authentic and unforgettable experience in the city were truly remarkable. Beyond his exceptional service at the hotel, Stevie took me on a personalized city tour, showcasing Melbourne's iconic landmarks, hidden gems, and vibrant culture. His in-depth knowledge and enthusiasm for the city truly brought Melbourne to life, making the tour an unforgettable experience.
I must also commend Lockie, the manager, for his unwavering commitment to excellence. His leadership and genuine concern for guest satisfaction were evident in every aspect of the hotel's operation, ensuring that the Hyatt Centric Melbourne stands out as a beacon of luxury and hospitality.
The accommodations at the Hyatt Centric Melbourne were nothing short of superb. The room exuded modern elegance and provided a serene retreat after days of exploration. The hotel's amenities, including the pool and on-site dining options, further elevated my stay, ensuring that every aspect of my experience was exceptional.
In summary, my stay at the Hyatt Centric Melbourne surpassed all expectations. The outstanding service provided by Luis, Stevie, and the entire team, combined with the hotel's luxurious accommodations and prime location, made for an unforgettable experience. I wholeheartedly recommend this hotel to anyone seeking a remarkable stay in Melbourne and look forward to returning in the future. Thank you to the entire team at Hyatt Centric Melbourne for making my stay truly...
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