Starbucks Galleria — Restaurant in Melbourne

My partner and i get our coffees from this store atleast once a week. Always had an exceptional service and experience except for this week. I mentioned to our cashier that last time the coffees were a bit too milky for which she suggested that she would add like one extra coffee shot in one of the coffees so we could try how it tastes. I didn’t check whether or not she charged me for the extra shot. On checking with this guy ( i think his name was Cengiz) about the coffee shot and requesting him to put half extra shot in both the coffees instead of putting one entire in my coffee ( like the cashier kind lady suggested), he said very rudely to me that I haven’t paid for the extra shot therefore i need to pay for the extra. I did try explaining him that the lady just mentioned before i paid that she has included extra coffee shot but instead kept yelling saying you need to pay extra. Not like I denied to pay for the extra coffee shot to the cashier lady. I dont think i would have said no to paying 50 cents when i am spending about $15.70 just for my coffee orders. I have always before this received amazing service but this time wasn’t the same. After being a world renowned brand for their quality of coffees, i think something like this disturbs the whole experience as I didn’t even enjoy my...

First of all, no one is looking for trouble. But the behavior of the Your boss will be grateful to you for getting him a complaint to play, the night of November 7th. Buy a cup of coffee, coffee +cream. The three young employees of the store had a great time. There were many people waiting for coffee, but they continued to play and laugh. The people in the back are complaining. They don't care. Other people's time is not for you to play. After waiting 15-20 minutes the coffee is finally ready. As a result, employee still forget to give me ➕cream after reading the order (because they had too much fun). What's more amazing is that... When she knew she had forgotten ➕ cream, she poured some milk in my coffee. How clever of you to do that! You think I've never had one before? If my order says to add milk. So, the waitress who ordered this coffee for me, why did you make a mistake? Is it because you're having too much fun to notice? your boss will be very grateful to you, because you got...

I was over from NZ and was so excited to try Starbucks in Aussie but for me my whole experience was ruined due to a rude barista. I was standing less than 2 metres away so I could hear easily and when they called mine someone came in so fast I didn’t even get a time to grab it so asked what name they called to check it was the right name. The gentleman that took mine realised on the steps as you could see he paused for a minute but continued to walk off. The lady told me I was to slow and said “do me a favour and come up when your called” and almost rolled her eyes at me. I am so disappointed and upset that she could turn around and be so rude after I had only asked a question. Will definitely not be coming back and please tell your staff if they’re having a bad day maybe don’t take it out on...