McDonald's Bathurst — Restaurant in New South Wales

This is the first time here at MacDonald's and the young staff there were really friendly I went in to just get a cup of coffee to take away and an ice cream cone, the young lady working there was funny , happy an totally enjoying her work there , she got me a nice cup of coffee and I also asked for an ice cream cone and I got the biggest ice cream cone I've ever seen at any MacDonald's I've been in before and the smile on my face when I saw it , I was very happy, just like a kid again I was just seeing the size it, thank you. I went to my car to go and I spilt my coffee in the car , so I went back to buy another coffee I saw the young lady to buy another cup of coffee, as she was about to take the order the manager came over as he heard what happened to my last cup of coffee and he said he make another cup for me and he made my coffee for me and said don't worry about paying for the coffee after what had happened to my coffee , thank you . Then I left my phone on the counter then another young lady ran out of the store to give me my phone before I left the car park, again thank you. I highly recommend this MacDonald's restaurant at Bathurst as they have the friendliest staff there and the manager there was really great , friendly, kind , it might be only a coffee and a ice cream cone I got , but they left a great impression on me as they did respect there customers and they all go out of there way to give you great service, Again I recommend this restaurant for any goes to...

Personally the whole experience has been diminished to a declining ideology of poor representation with a care factor of 0 with management not doing a satisfactory job . Recently toilet lid is not bolted down & is just resting on top of bowl , door lock is broken from previous makeshift repair, floor & walls were putrid with the whole attitude of noone cares . Customer service should not be greeted with coloured hair in my food & stomachs perturbing out of there waistline ! . Cleaning of soft serve equipment at midday told to wait in a precarious position with a bus stop & a 1 way no entry zone . Flavoured shakes has 5 percent topping leaving 9 out of 10 vanilla Flavoured, burgers look like they're rapped with ingredients from every other burger ingredients eg mustard, onion, sauces just an absolute MESS.. Many years have I purchased my food from this store but as of recent years it's concerning how the current attitude is very lazy & sloppy . I hope the restaurant cleans its act up with staff & product management with a clean & professional service for the...

My first time giving a macca 5 star! Want to tell the whole team of this store: you are a like an oasis zone for those travellers seeking some rests on the long journey! I firstly went to their next door KFC for a stop-over-break after full day travel in a cold and wet night with loads of anxieties worrying the road conditions to get me back to sydney -- but the shop was cold (no air con), tables n floors were dirty, store interior and lighting were so uncomfortable and made me feel so hopeless since I had no whereelse to stay. When I left the store to find some hot drinks I saw McDonalds was just right next to it so I went in - warm, bright, friendly staff who handed over the nice warm coffee right after I placed the order and he had a warm smile too!! I admit I almost cried. It may mean nothing to me on a single other day but that night I felt this fast food store has been playing its unique role for so long that I never put attention to it - when you need it most, it is there for you. THANK YOU the...