Calling for a booking was good and customer service in that fashion was good. Food was decent. Other than that the experience wasn't entirely unpleasant but was far from spectacular.

The bar area when you're getting drinks feels cluttered and you don't know where to stand because regardless there's staff darting around you grabbing bottles of water and table service drinks from over your shoulder and either side. This made my friends and I rather uncomfortable.

The buffet is set up in a way that you feel like you're queuing up at a school canteen to grab what you want and subsequently makes you feel rushed because there's people waiting behind you to make up your mind and move on.

The table service staff also left much to be desired with poor knowledge of products (or willingness to find it) and minimal communication skills.

Lastly, the bar staff didn't even seem to know what's going on. When my friends and I ordered a drink from the menu, the bar attendant started making it, then when someone else came behind the bar from table service he said, "Can you finish this, I don't know how to make it." (I am paraphrasing) after which he moved over to the front counter and served people entering the restaurant without even saying anything to us. The staff member he asked to help then took their time finishing their current job of putting things in the fridge before helping. In this instance, the least the first attendant could have done would be to say something like, "I'm sorry but I have to help these people find their seats and set them up, but this is (name) and he'll help you out from here!"

On top of this, after setting up a tab, one of my friends when asking to put drinks onto this tab was told, "Sorry, there's no tab." which was eventually corrected by one of the other staff but I would have thought that if there's a tab all bar staff should at least be made aware.

Overall, we will likely not return.